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Toyota of Cleveland

McDonald, TN

5.0
4,998 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,998 reviews

August 11, 2025

Easy going conversation with Dustin. Showed us every car we wanted to see, always happy to take us to another one. All around very good experience. More

by matthew.m.cooper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shrader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Toyota of Cleveland responded

Hi Matthew! We're delighted to hear you had a great experience with Dustin at Toyota of Cleveland! We hope to see you again down the road.

August 10, 2025

Michael Dylan was our sales rep, and he was great! He was attentive and provided excellent customer service! He went above and beyond, staying later than expected, which we really appreciated. It was More

by BoltUp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dylan Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Toyota of Cleveland responded

We’re happy to hear Michael went above and beyond to assist you! Thank you for choosing Toyota of Cleveland and for sharing your experience. See you next time!

August 09, 2025

I'm happy with my salesman, Alfred is great. He found exactly what I wanted. It was price to high in my opinion. I did have to "beat" the deal out of em. Better have done your homework befo More

by Katrina D
Recommend Dealer
Yes
Employees Worked With
Joey Abdullah
2.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Toyota of Cleveland responded

Hi Katrina, we're glad you enjoyed working with Alfred, but sorry to hear about the pricing concerns. We'll share your feedback with our team. Enjoy your new vehicle, and thank you for choosing Toyota of Cleveland!

August 09, 2025

As always Andy Peek did an excellent job taking care of my 2009 Hylander. People like Andy brings customers back when they are ready to shop for a new Toyota. Andy is always very contentious and a pleasu More

by j.f.milhollin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Toyota of Cleveland responded

Thank you for sharing your experience with Andy here at Toyota of Cleveland! We'll pass along your kind words to him.

August 09, 2025

Was very helpful and made our purchase easy and stress free. Would come back for sure and buy from him again. More

by 007grad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Standridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Toyota of Cleveland responded

Thank you for sharing your experience with us! We are happy to hear we made it a stress-free experience. We look forward to seeing you again at Toyota of Cleveland. Enjoy your new ride!

August 09, 2025

Amazing experience! Just purchased a vehicle from Callaway Covington. No pressure, super professional and one of the best customer experiences we have ever experienced More

by Julietheb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Callaway Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Toyota of Cleveland responded

Congratulations on your new vehicle! We are so glad you had such a seamless experience with Callaway and our team. Thank you for choosing Toyota of Cleveland and for sharing your support!

August 08, 2025

We have purchased multiple vehicles from Toyota of Cleveland and we always work with Michael Covington. He is very knowledgeable and we really appreciate his no pressure approach. He is truly focused More

by Byerleyb
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dylan Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Toyota of Cleveland responded

Thank you for your thoughtful review and for your ongoing business with Toyota of Cleveland! We’re so glad to hear that Michael Covington made the process seamless and pressure-free. Safe driving, and we look forward to helping you again in the future!

August 08, 2025

I'm 83 and this is the best Dealership I've been too in a long Time!! Salesman Evan Hicks and Finance guy Taylor Alton made us feel like family. They were very professional in every way. No price gouging o More

by Rons2015 avalon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Toyota of Cleveland responded

Thank you for your fantastic review of Toyota of Cleveland! We're grateful to have Evan and Taylor on our team and we're all happy to have you as a customer. We wish you safe travels ahead!

August 07, 2025

Always super friendly and helpful. I really appreciate how they don't push me into doing a service that I'm not looking for, but keeping me informed of what services they recommend. More

by red
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2025 -

Toyota of Cleveland responded

Your feedback means a lot to our team! We're glad to hear you're always met with a friendly and helpful experience. We look forward to serving you again! Thank you from all of us at Toyota of Cleveland!

August 07, 2025

Best dealership I have ever done business with. Both Tyler Gibson and Justice Goodner were very professional in their duties. More

by joyrenner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2025 -

Toyota of Cleveland responded

Thank you for your kind words about Tyler, Justice, and the team! We appreciate your support and hope to see you again at Toyota of Cleveland.

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