Toyota of Cleveland

We were treated above and beyond on on our trip to the dealership. Eventhough we had not planned on purchasing that day. It just work out of us because of the friendly staff and finding exactly what we w dealership. Eventhough we had not planned on purchasing that day. It just work out of us because of the friendly staff and finding exactly what we wanted. More

Everyone here was so nice and helpful. We just went in looking of course not really going to purchase "today" but found the perfect fit for us ans with the staff going above and beyond fo We just went in looking of course not really going to purchase "today" but found the perfect fit for us ans with the staff going above and beyond for us it helped it make that decision fairly quickly. More

I enjoy the car (camry) and would shop here again. Austin was very helpful in finding the right car. Austin was very helpful in finding the right car. More

Such an amazing experience. Evan Hicks was awesome. The first day Feb 17th. He helped us look for my dream car (4 Runner). We weren't finding anything in our budget. As we were Evan Hicks was awesome. The first day Feb 17th. He helped us look for my dream car (4 Runner). We weren't finding anything in our budget. As we were leaving, he guaranteed us that he was not going to stop looking till he found us a 4 Runner in our budget. Sure, enough the next day he found us one. We are now the proud owners of a 2024 4 Runner. More

Hands down this was the best car buying experience I have ever had. I have been working with Matt Frady since May of 2024 to find my perfect 4 Runner with everything that I wanted on it. And tonight all of h ever had. I have been working with Matt Frady since May of 2024 to find my perfect 4 Runner with everything that I wanted on it. And tonight all of his hard work paid off. I’ve got my dream car. He always updated anytime one came in that he thought I might like but it wasn’t exactly what I wanted so he would keep looking. His professionalism is top notch and he explained everything I needed to know about my new Toyota. Taylor in finance was very easy to work with and helped with all the paperwork and questions that I had. I will recommend Toyota of Cleveland to everyone I know looking for a new car. More

"If you are looking for a new vehicle, I highly recommend Toyota of Cleveland. I just picked up a 2026 Tacoma Limited and the experience was top-notch from the moment I stepped into the showroom to when I pu Toyota of Cleveland. I just picked up a 2026 Tacoma Limited and the experience was top-notch from the moment I stepped into the showroom to when I pulled into my driveway. My sales rep, Kenny Jones, was a pleasure to work with. The sales process can be daunting, but Kenny resolved all my questions quickly, honestly, and with no difficulties. There was no pressure—just wonderful service and total transparency. Financing can often be the stressful part, but Julien Allinder xxI Manager handled my transaction with high professional standards. The paperwork also was with good explanation and without pressure. A special thank you to Tyler Ratledge, F&I Director, for clear understanding, his complete and total professionalism, and all the work he put in quickly the next day. Tyler, Kenny, and Julien completely owned the situation and can resolve any issue, question, or problem without fail. What really stood out was how they went above and beyond; when it came time to take the truck home, they ensured I was confident with the power-retractable running boards and the JBL Premium Audio system and all systems even after closing they were helping me. I have never had a dealership do that. WOW, what a great feeling I have the next day thank to them. I am sure this excellence goes for the entire sales force at Toyota of Cleveland, TN. They stayed committed to getting the deal right for me. Without fail, my next purchase will be with them again in the near future!" More

5/5 Stars – Exceptional Professionalism for Tyler Ratledge "I want to extend a special thank you to Tyler Ratledge, F&I Director at Toyota of Cleveland, for providing an elite level of service. Fi Ratledge "I want to extend a special thank you to Tyler Ratledge, F&I Director at Toyota of Cleveland, for providing an elite level of service. Financing and paperwork are often the most stressful parts of a new purchase, but Tyler made everything crystal clear, stayed after closing and helped me when I needed it most. His complete and total professionalism was evident from the start. I was especially impressed by the work he put in quickly the next day to ensure everything was perfect. Tyler is a problem-solver who clearly owns every situation he handles—he can resolve any issue or question without fail. If you want a transparent, efficient, and high-standard experience, Tyler is the person you want in your corner. I’ll definitely be returning to Toyota of Cleveland for my next vehicle!" — Adam Keller More

"I want to give a huge shout-out to Julien Allinder at Toyota of Cleveland for his incredible work on the financial side of my 2026 Tacoma Limited purchase. Financing can often be the most stressful part Toyota of Cleveland for his incredible work on the financial side of my 2026 Tacoma Limited purchase. Financing can often be the most stressful part of the car-buying process, but Julien handled my transaction with the highest professional standards. He provided a clear explanation of all the paperwork and ensured I understood every detail without any of the typical 'high-pressure' sales tactics. Julien was instrumental in the resolution of any difficulties we encountered, staying fully committed to getting the deal right for me. His transparency and wonderful service turned what is usually a daunting task into a smooth and positive experience. If you’re looking for a professional who truly owns the situation, ask for Julien!" — Adam Keller More

I had to have my car repaired. This was the smoothest, easiest, and least stressful repair I have ever had, even though it was pretty serious. That was all down to the staff. They This was the smoothest, easiest, and least stressful repair I have ever had, even though it was pretty serious. That was all down to the staff. They kept me informed throughout the entire process. Andy, Matt, Brandon, and the others were awesome. More