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Toyota of Dallas

Dallas, TX

Overview
Reviews
Vehicles
4.2
933 Reviews
Call Dealership (972) 584-9144

2610 Forest Ln

Dallas, TX

75234

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Showing 933 reviews

May 30, 2025

Asante was great, car seems like a good value. I just don't understand how/why the buying process took 3 hours once we made our decision. I have an 840. This is why people go to Carvana. More

by SN1313
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asante
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May 29, 2025

Miss the pre-pandemic days when there were much more new cars to have a look at while servicing my car More

by texfrcol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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May 22, 2025

My agent Brian Tulla was very patient with this 79 year old lady & explained the services my car required. I feel confident my car was in good hands. Thank you Brian. More

by blong4022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Tulla
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May 27, 2025 -

Toyota of Dallas responded

Thank you for your wonderful review! We are thrilled to hear that Brian provided you with the patient and thorough service you deserve. It's our priority to ensure that our customers feel confident and well taken care of. We appreciate your trust in us and look forward to assisting you again in the future.

May 21, 2025

Excellent service, Jacob was awesome will be back soon very professional . Very well trained technicians we were extremely impressed, the quality of service is marvelous More

by chrispatel21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Report | Print
May 22, 2025 -

Toyota of Dallas responded

Thank you, Chris, for your wonderful feedback! We are thrilled to hear that you had an excellent experience with Jacob and our team. It's great to know that our technicians made a positive impression and provided you with high-quality service. We look forward to welcoming you back soon!

May 18, 2025

I’m so pleased with the service that they provided , my advisor is so knowledgeable about the needs of my truck. More

by Rafael P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
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May 19, 2025 -

Toyota of Dallas responded

Hi Rafael, thank you for your wonderful review! We are thrilled to hear that you are pleased with the service and that your advisor was able to meet the needs of your truck with such knowledge. Our team is dedicated to providing exceptional service, and your feedback reinforces our commitment to our customers. We look forward to serving you again!

May 18, 2025

I didn’t have an appointment it I was taken care of in a matter of minutes. It was a simple oil change and tire rotation but I wasn’t upsold or hassled. It was a great experience. More

by roninatx99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph delapa
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May 20, 2025 -

Toyota of Dallas responded

Thank you for taking the time to share your positive experience with us. We are pleased to hear that you received prompt service and that our team made your oil change and tire rotation a hassle-free process. Your satisfaction is our priority, and we appreciate your kind words about our approach. We look forward to serving you again in the future!

May 01, 2025

Great experience, they were super helpful and took the time to figure out the issue. Got things figured out quickly. More

by jarbitals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Tula
Report | Print
May 02, 2025 -

Toyota of Dallas responded

Thank you for sharing your experience! We're so glad to hear that the team was able to help you quickly and efficiently while taking the time to figure out the issue. It's great to know we could resolve things to your satisfaction. We truly appreciate your feedback and look forward to assisting you again in the future!

April 22, 2025

The employees were very kind, efficient, and informative. The facility was clean and my car work was done promptly. More

by Jamese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Howard
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Apr 23, 2025 -

Toyota of Dallas responded

Thank you for your feedback! We're glad to hear that our team provided kind, efficient, and informative service, and that your car was taken care of promptly. We appreciate you noticing the cleanliness of our facility as well!

April 22, 2025

Toyota of Dallas at Forest & Grissom Nice place & Jacob was polite, respectful and kind but the tech forgot to give me free wipers that they promised - otherwise Satisfied More

by Sabeeha Kazmi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Report | Print
Apr 23, 2025 -

Toyota of Dallas responded

Thank you for your feedback! We're glad to hear you had a positive experience overall and that Jacob provided polite and respectful service. We apologize for the oversight with the wipers and appreciate you bringing it to our attention. We’ll make sure to follow up and make it right!

April 21, 2025

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by SuppleEggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Caudle
Report | Print
Apr 23, 2025 -

Toyota of Dallas responded

Thank you so much for your 5-star rating! We’re thrilled to hear that you had a great experience with us. If there's anything we can do to make your next visit even better, please don’t hesitate to reach out. We look forward to seeing you again soon!

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