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Toyota of Gallatin

Gallatin, TN

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1,613 Reviews

1435 Nashville Pike

Gallatin, TN

37066

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Showing 1,613 reviews

June 24, 2021

My experience with Toyota of Gallatin has been nothing but phenomenal. The customer service, communication between staff, and the knowledge within the company has been superb. I entered the front lobb More

by JessicaJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Robinson
March 09, 2021

This used to be Ron Hibbard Toyota which I purchased two vehicles in the past with great interactions both times. Now it's become BIG BUSINESS TOYOTA and evidently customer loyalty has no meaning. It's amaz More

by AustinSq
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Barrios, Chris Dunham
November 27, 2020

We worked with Barry Robinson who was very knowledgeable and able to answer our questions regarding the new Rav4. Went over all of the features of the new vehicle with us at the dealership and on the test d More

by Lydia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Robinson
October 04, 2020

Save your self some time and go to another dealer. The moment we walked in they sat down with the numbers. Did not allow a test drive, let's look at the vehicle, etc. I had specifically told them that I w More

by Sushant
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jake Thomson, Dubb Gibben's, Eric Carr
October 02, 2020

The dealership use to be Rob Hibbard Toyota which I have bought a 2016 4 Runner and have my 2 other Toyota service there. I decided to trade with in my 2016 4 Runner and purchased a 2020 RAV4 hybrid limite More

by Dealership troubles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
August 04, 2020

Horrible Buying and After Sale Experience not responsive after the sale, promises that were not kept, looks like new ownership decided to sell cars and not provide customer experiences. I have More

by mfigus10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Barrios
July 29, 2020

No hassle, no pressure Ken Epley at Toyota of Gallatin was great! Patient and easy to communicate with. Ken understood this was a large purchase and wanted to make sure I wa More

by Megan Klopp
Recommend Dealer
Yes
Employees Worked With
Ken Epley, Jake Thomson
July 11, 2020

I would highly recommend them! Wayne Hobdy went about and beyond to help me find the perfect car for me!! He was informative about the car I was looking at. The best salesman I have encounter when purchasin More

by Angela Zeh
Recommend Dealer
Yes
Employees Worked With
Wayne Hobdy, Dave Beranek
July 07, 2020

Tacoma Purchase Fourth vehicle that I have bought from this dealership. Positive experience as always! Would recommend buying from them! Have always taken care of my More

by mh24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinny Trabaugh, Jordan Clay, Carl Anderson, Dave Beranek
June 11, 2020

Lydia was very friendly and knowledgeable. About two weeks later we took our new truck in to be detailed. The service dept fast and friendly also More

by Jeanna7861
Recommend Dealer
Yes
Employees Worked With
Lydia Atmore, Dave Beranek