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Toyota of Hattiesburg

Hattiesburg, MS

4.7
85 Reviews

6461 US Hwy 98

Hattiesburg, MS

39402

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85 Reviews of Toyota of Hattiesburg

October 09, 2025

Always do good work. And always call and let me know when it’s time for an oil change. I really enjoy they business. More

by Tawana Bolton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 09, 2025 -

Toyota of Hattiesburg responded

Tawana, thank you for your review! We look forward to your next visit at Toyota of Hattiesburg! Safe travels!

September 30, 2025

Very, very helpful. Jalen in service is very polite, helpful and spent much time with me answering the many questions I had. Will use this dealership for my next car. More

by Maxine Stupple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalen
Oct 01, 2025 -

Toyota of Hattiesburg responded

Maxine, we're so glad Jalen provided excellent help at Toyota of Hattiesburg. We are excited to have your business in the future!

September 24, 2025

The cars are move quickly through all parts of the needed repairs to get you on your way! More

by barbarahdaigle05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Baxter
Sep 24, 2025 -

Toyota of Hattiesburg responded

Thank you for visiting Toyota of Hattiesburg!

September 12, 2025

They were very nice and helpful and had my car serviced on time for me to pick up. More

by hatton32
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisa
Sep 12, 2025 -

Toyota of Hattiesburg responded

We are glad to hear that our Toyota of Hattiesburg team provided excellent service. Thanks for the review!

September 07, 2025

Jerry is always respectful and trustworthy when I go in for my service I always ask for Mr Jerry Bullock. More

by Jessieprice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Bullock
Sep 09, 2025 -

Toyota of Hattiesburg responded

Thank you for highlighting Jerry's professionalism and reliability, Jessie! We will pass along your praise to him and look forward to welcoming you back to Toyota of Hattiesburg Service Department in the future.

August 18, 2025

Good professional people very informative and good waiting area I like dealing with Mr mike More

by Bobhwallace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 21, 2025 -

Toyota of Hattiesburg responded

We are glad to hear that you had a great experience with Mike. Thanks for choosing Toyota of Hattiesburg!

July 10, 2025

Extremly satisfied with the service on my vehicle. My service manager, Ivan is always very helpful, with my service needs for my Sequoia!! More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Baxter
Jul 10, 2025 -

Toyota of Hattiesburg responded

Debbie, thank you for sharing your great review of Ivan and the team! We appreciate your business and we look forward to seeing you again at Toyota of Hattiesburg.

June 25, 2025

I have always received excellent service when I bring my car in with great results each time! More

by Tammyteach100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure but maybe Trevor Rouse
Jun 25, 2025 -

Toyota of Hattiesburg responded

Thanks for trusting Toyota of Hattiesburg with your vehicle's maintenance needs!

June 02, 2025

I just do not like when my vehicle is brought into the shop and when I get it back my air stem covers are missing you ask the guys where are they no one knows More

by Jettie Jefferson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know
Jun 04, 2025 -

Toyota of Hattiesburg responded

Jettie, I apologize for the inconvenience with your air stem covers. This is not the level of attention to detail we strive for, and I'd like to help resolve this issue. Please feel free to reach out so we can make it right. Thank you, Madison Daniel - Customer Relations Manager - mlee.toyota@gmail.com

May 31, 2025

Charged for a tire rotation and then after a 2 1/2 hour wait they didn’t do it. (I marked my tires and they viewed the camera and admitted it wasn’t done. Changed my engine air filter. I got a guy to show More

by Vickiebowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jalen Johnson is my service advisor and he does a great job communicating. Unfortunately, they need more employees like him doing the actual work instead of the people they have working there.
Jun 04, 2025 -

Toyota of Hattiesburg responded

Vickie, I'm sorry to hear about your experience. It sounds like we missed the mark on several fronts during your visit, and I apologize for any inconvenience caused. Please reach out so we can address these issues directly and ensure everything is properly taken care of. Thank you, Joy Dawson - Service Manager - service@toyotahattiesburg.com

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