197 Reviews of Toyota of Hollywood - Service Center
great customer service I trust Danny Llamas and his service, he was quick and responsive and I will bring my car back again because of his great service. I trust Danny Llamas and his service, he was quick and responsive and I will bring my car back again because of his great service. More
Truly Exceptional Service!! I had my car serviced this week at Toyota of Hollywood and Danny Llamas was excellent at assisting me . He was extremely friendly, explained all the t I had my car serviced this week at Toyota of Hollywood and Danny Llamas was excellent at assisting me . He was extremely friendly, explained all the the recommended services and got me in/out quicker than expected. I will definitely be coming back! Best, Nadia K More
Great experiences time after time getting car serviced I always feel taken care of at Toyota of hollywood! Most recently, Danny Llamas helped me out and he was great to work with. Highly recommend. I always feel taken care of at Toyota of hollywood! Most recently, Danny Llamas helped me out and he was great to work with. Highly recommend. More
Efficient and considerate Joey Lutz listens to his customers even when there is a long line. He is efficient, kind and has excellent communication throughout the process. He ex Joey Lutz listens to his customers even when there is a long line. He is efficient, kind and has excellent communication throughout the process. He explains and consulted me throughout the day and helped to make me feel like I could trust his decisions in the service. More
Service department is not functioning properly I wrote a review yesterday and would like to retract my complaint about the general manager. I had the wrong name on the complaint. When I spoke to h I wrote a review yesterday and would like to retract my complaint about the general manager. I had the wrong name on the complaint. When I spoke to him yesterday he explained that the current changes to the service department did not happen under his management. More
Danny LLamas is the MAN I have been coming to this dealership to get my Toyota Highlander serviced since moving to the West Hollywood area. Both times I've needed to get serv I have been coming to this dealership to get my Toyota Highlander serviced since moving to the West Hollywood area. Both times I've needed to get serviced, Danny Llamas has been my go-to guy. Truthfully, I don't know a ton about cars and probably don't do the best job of keeping mine up in terms of servicing it. Both times I have come in were for small things that I noticed needed fixing, but since it's awhile in between services, I inevitably find out that there is more work to be done, as I should probably expect haha. Danny has always been SUPER helpful with that, very very friendly and accommodating, and honest about what the priorities are and where to spend my money. He is thorough and efficient and just an all around great guy. I have found that all of the staff I've interacted with there have been the same, which is very refreshing since a lot of people in Hollywood suck. Bottom line is this is a great dealership with very nice and knowledgeable staff. 10/10 would recommend : ) More
Great cars, great service! I give high marks to their service department. I took my car in last week for maintenance, and had several questions about what was needed. My Servic I give high marks to their service department. I took my car in last week for maintenance, and had several questions about what was needed. My Service Consultant, Danny Llamas was so helpful and informative. He walked me through all the details, which I personally like. I like to know what they did, and why, and you don;t always get that kind of attention,especially as a woman. Danny was exceptional! I plan to request him for my next service visit. More
Best dealer ever Alexa is the best dealer I’ve worked with. I would definitely recommend her if you want to buy a car. She will not disappoint you! Alexa is the best dealer I’ve worked with. I would definitely recommend her if you want to buy a car. She will not disappoint you! More
Excellent problem solving Had a problem that ordinarily would require a very expensive repair. I was quite impressed by the way Danny Llamas was able to find a way to solve the Had a problem that ordinarily would require a very expensive repair. I was quite impressed by the way Danny Llamas was able to find a way to solve the problem by finding a significantly less costly approach that still solved the problem completely. It actually saved the car from having to be junked. More
Camille Juse is Great Had a service appointment for routine maintenance, and check on a broken glove box. Camille was super courteous and helpful with getting everything ta Had a service appointment for routine maintenance, and check on a broken glove box. Camille was super courteous and helpful with getting everything taken care of, and saved me some money by showing me a way around having to get my glove box fixed. Great communication and great service! More