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Toyota of Kent

Kent, OH

4.8
1,182 Reviews
Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
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1111 W. Main St.

Kent, OH

44240

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Showing 1,182 reviews

June 16, 2025

In and out fairly quickly. They gave fair value for our trade in and gave us a very good price on a new Tundra. More

by Bill O’Malley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danielle Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Toyota of Kent responded

Hello Bill O’malley, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you again; have a stellar day!

June 14, 2025

If you want a transparent sales process and honest communication, look for Mike Dobson. He made the whole process of buying a car a nice experience, and i was out the door with the car i needed in jus More

by sjohns1029
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bonina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Dobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Toyota of Kent responded

Sjohns1029, thank you for sharing your nice experience! We're glad to hear that Mike took great care of you. Please let us know if you need anything else! We hope you enjoy your weekend; take care!

June 14, 2025

5-Star service and team! ! I drove in from Pittsburgh to purchase a vehicle, and Toyota of Kent made it completely worth the trip. I called ahead and spoke with Michelle to ex More

by Blake Smoth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Redmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ingersoll
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Toyota of Kent responded

Blake Smoth, we're so glad that we were able to go above and beyond your expectations! We're delighted to hear that Michelle and the TOK team took top-notch care of you. Thank you so much for your your high praise and kind words; we will be sure to share it with the entire team! Have a stellar weekend!

June 14, 2025

Great salesman, very knowledgeable, fair, and straight forward. Easy to work with and trustworthy overall More

by joesaraniti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Dobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Toyota of Kent responded

joesaraniti, We're please to hear that Mike took awesome care of you! Thank you for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Have a great day!

June 12, 2025

Couldn’t be happier with the experience. From the moment I walked in, the staff was friendly, professional, and genuinely interested in helping me find the right car. More

by Ferrarsam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Redmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2025 -

Toyota of Kent responded

Ferrarsam, thank you for your kind words and this wonderful review! We will be sure to pass along it along. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a fantastic weekend!

June 10, 2025

Friendly and very easy to work with. They make buying a new car easy. There service department is the best. More

by lewis_family10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Toyota of Kent responded

Hi Lewis_family10, thank you so much for your kind words about the team here at Toyota of Kent! We're glad to hear everyone takes great care of you. Please let us know if there is anything else we can do for you; we are more than happy to help! Enjoy the rest of your day!

June 09, 2025

Toyota of Kent made our car shopping experience so simple. They listened to what we needed and wanted in our new vehicle and delivered. Not once did we feel pressured into a sale and our salesman, Tom More

by Amy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Toyota of Kent responded

Amy, we're so glad that we were able to go above and beyond your expectations! Thank you so much for your high praise and kind words; we will be sure to pass them along. We're delighted to hear that Tom took top-notch care of you! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

June 08, 2025

Andrea was good on the phone and great in person I would’ve have want a car note a little lower but they work well hard to get me my note and I was appreciate More

by stacia.aniton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Dobson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Audrey
Jun 12, 2025 -

Toyota of Kent responded

Stacia.aniton, we are glad we could help! We're delighted to hear that Andria took great care of you. Thank you; we hope you enjoy your week!

Jun 12, 2025 -

stacia.aniton responded

Thank y’all very much a great person enjoy your service

June 07, 2025

Rik Shorten is an excellent sales consultant and an even better person. Met him today, test drove a Highlander, closed the deal, and drove the new vehicle home in an afternoon. He listened to my concerns, a More

by brob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danielle Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rik Shorten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Toyota of Kent responded

Hi Brob, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! We're delighted to hear that Rik took top-notch care of you. Thank you again for taking the time to let us know how we did. We hope you have a stellar day!!

June 07, 2025

Great Salesman, Great Office Personelle. They treated us like royality.They got us what we wanted and in record time.I would recomend them 100% +. More

by whitemanjane
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Bonina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ingersoll
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Toyota of Kent responded

Whitemanjane, we're so glad that we were able to go above and beyond your expectations! Thank you so much for your praise and kind comments Tom and the TOK our team; we will be sure to pass it along. We hope you have a stellar day!

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