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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
4,073 Reviews

4,073 Reviews of Toyota of Lancaster - Service Center

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August 13, 2025

Staff was very helpful and friendly. They were able to solve my problem for me. I do like this dealership. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Toyota of Lancaster responded

Thanks for sharing your experience! We’re so happy to know you enjoyed your visit. Our team at this location takes pride in providing excellent customer service, and it’s great to see that reflected in your review.

August 13, 2025

The girls took my Lexus asap, no waiting. The oil and maintenance took a couple hours and was very convenient. I did not have to drive down to Santa Clarita to have my oil and filters and ins More

by none25
Recommend Dealer
Yes
Employees Worked With
Don’t know names
Aug 13, 2025 -

Toyota of Lancaster responded

Thank you so much for taking the time to leave a review! We’re thrilled to hear that you had a great experience. Our team works hard to ensure every guest feels welcomed and well taken care of, and we’re glad it shows.

August 13, 2025

Very helpful especially with transportation back to work which is 2 miles away Very informative More

by GREGORY.BLACKSHEAR
Recommend Dealer
Yes
Employees Worked With
Gregory
Aug 13, 2025 -

Toyota of Lancaster responded

Your kind words about our service are really appreciated. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us.

August 13, 2025

I trust Toyota of Lancaster with my car for many years. I bought 2 cars from them and take 3 of my cars, that’s including my husband’s Mitsubishi for services. We trust their work and customer services, th More

by bkokoua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Toyota of Lancaster responded

Thank you for your positive review! We're happy you had a good experience and are always looking for ways to improve—feel free to share any suggestions!

August 13, 2025

They made me waste my time, they didn't perform the maintenance service properly. They didn't even check the air pressure in my tires no es nada satisfactorio pagar mes a mes un carro para la clase de More

by WALTEREMUS1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
U.B. Dominguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Toyota of Lancaster responded

I'm sorry to hear that your time was wasted when you came to have your vehicle serviced. This is not the way we do business or treat our customers. You can call me at (661) 952-2103 so I can address your issues and concerns

August 13, 2025

Very helpful especially with transportation back to work which is 2 miles away Very informative More

by GREGORY.BLACKSHEAR
Recommend Dealer
Yes
Employees Worked With
Gregory
August 10, 2025

Everyone was very pleasant and kind employees were asking people if they needed anything . Great place of business thank you for all your help see you all next visit More

by Schonfeldmatthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

August 09, 2025

Good service. Friendly let me borrow an other truck by the time they may. Fair and honest More

by WILLIAMCALD07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio Orellana
Aug 12, 2025 -

Toyota of Lancaster responded

I appreciate you taking the time to leave us a review! We hope to welcome you back soon!

August 09, 2025

I highly recommend this dealership for your next vehicle purchase and for service; they provide exceptional customer service. More

by jamiegawellek2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gawellek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Toyota of Lancaster responded

We are thankful for your recommendation of our dealership. Thank you for sharing your rating with us and the community.

August 09, 2025

Good professional people Good professional people reliable service Good professional people reliable service job done in a timely matter More

by po5946
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
1
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