
Toyota of Laredo
Laredo, TX
By Type
Showing 17 reviews
Bought a certified used corolla car recently, on Saturday. I did not inspect the car too much, because I trusted the dealership. But the next date, I had some lights on, including engine light. The Saturday. I did not inspect the car too much, because I trusted the dealership. But the next date, I had some lights on, including engine light. The next Monday, I took it to dealership back, lights gone during second visit on dashboard, but it still was on the app. I showed it to dealership, but they said everything is fine. After couple of days, the lights were on again. I took it to service, there were buch of problems with car and some parts need to be replaced. The car was in service for 2 days, changing parts were in different day. They fixed the car, but now I wanted to change the car to new one, not used one, wanted 2025. I do not want to have any issues with a car in future. They said they do not have any in shop now, but they are expecting new one soon, now 2 weeks passed. They keep extending the date, and they want to charge more for new even with lower interest rate. Even though it has the same price. I feel scammed with the car, bad experience with dealership, waste of time. It is my second car, in 2 years. I do not have any issues with first, because it was new. Now I bought used 2024 corolla, first day I had already issues. I should be careful more with this dealership in future. Very disappointing and time consuming. More
6/14/2025 Saturday, was waiting for service department to open for over an hour 10 Vehicles waiting on the street to get served. NO TOYOTA service employee on site. Who manageds this faulty service depart open for over an hour 10 Vehicles waiting on the street to get served. NO TOYOTA service employee on site. Who manageds this faulty service department? Need to get someone more responsible!!!!!!!! More
My wife and I had a great car buying experience with Toyota of Laredo on 13 Dec 2024. This was our 4th vehicle purchase there and the process was as smooth as before. We purchased a 2024 Grand Highlan Toyota of Laredo on 13 Dec 2024. This was our 4th vehicle purchase there and the process was as smooth as before. We purchased a 2024 Grand Highlander. We would like to personally thank the owner, Zach Powell, for his outstanding leadership and guidance. He even came out and chatted with us for a few minutes. Also, we would like to thank Cesar, Karmen, Jordan, and Joseph in finance--awesome!!!! Keep up the good work guys. We look forward to our next purchase with Toyota of Laredo More
More expensive than any other dealership. They are loan sharks and scammers and add up fees and unwanted packages just to get a commission. Their website inquiries always say CONTACT DEALERSH They are loan sharks and scammers and add up fees and unwanted packages just to get a commission. Their website inquiries always say CONTACT DEALERSHIP for prices or payment estimates. I am gonna buy a Hyundai on Amazon. More
Just the worst experience ever still having issues getting my car registration done in Arkansas after they registered it in Texas forcing me to pay my sales tax up front got me hosed if anyone would c getting my car registration done in Arkansas after they registered it in Texas forcing me to pay my sales tax up front got me hosed if anyone would call me or fix it that would be great More
The shop is extremely friendly and came through for me in a pinch. GREAT TECHS! They fixed it where others could not. Going to the dealer turned out to be much cheaper than the shop estimate I got from an a pinch. GREAT TECHS! They fixed it where others could not. Going to the dealer turned out to be much cheaper than the shop estimate I got from an independent shop. More
Avoid this dealership!!!! I got an offer from North Park Toyota San Antonio. When I called this dealership they said they would match it. I told them I had an appointment in I got an offer from North Park Toyota San Antonio. When I called this dealership they said they would match it. I told them I had an appointment in San Antonio already and they said for me to cancel it as they were going to save me a trip. I get there and slowly they began to add money to the deal. To make the long story short they didn’t keep their word and added more than $2,500 to the deal I had in San Antonio. I ended up leaving after spending over three hours there and went straight to North Park, where I closed the deal on the price they originally promised. More
Great Deals Great People Great service especially Evelyn Jimenez and good pices i recommend Toyota !!! To any person looking for great deals on great cars/trucks.. Thank you Great service especially Evelyn Jimenez and good pices i recommend Toyota !!! To any person looking for great deals on great cars/trucks.. Thank you Toyota More
Terrible customer service you get a run around Took in my car they ordered parts. No one calls to say the parts are in. The parts are the wrong parts and what I took it in for did not get addressed Took in my car they ordered parts. No one calls to say the parts are in. The parts are the wrong parts and what I took it in for did not get addressed even though I was told it would. Now I call and it says it's after hours at 2:30 on Thursday. The service manager says he would call me back right away yesterday after he looked into it never got a call left him a voicemail late in the afternoon I still haven't heard from him. Way to go Roger latte More