Toyota of Manhattan

Salesman pulled a bait and switch when my 82 and 75 yr. old parents arrived to pick up their corolla. Interior color was different than ordered and one option missing. Took delivery of car cause my father' old parents arrived to pick up their corolla. Interior color was different than ordered and one option missing. Took delivery of car cause my father's insurance policy grace period was expiring or else would have walked out. Promised the option then reneged. The General Mgr. promised to make it right and fedex the accesory but never did. Just kept on lying until we gave up: but he did it with a smile. Toyota of America customer service was no help, they have no authority over an independent dealer. Dealership's customer svc. mgr. said she did not deal with sales. More

TERRIBLE EXPERIENCE! I wasted my time with Toyota Manhattan dealer. After discussed a deal for a RAV 4 for 3 days, I stopped by there to actually buy the car. They made me wait almost 2 hours to tell Manhattan dealer. After discussed a deal for a RAV 4 for 3 days, I stopped by there to actually buy the car. They made me wait almost 2 hours to tell me that the deal we had it was not valid anymore!!!! They raised the price twice without notice! Do you have business with them? BE CAREFUL!!!!!!! <br> More