Toyota of New Bern

We just purchased a new vehicle at this dealership and Matt Feeney was the sales agent. He was very helpful, courteous and very knowledgeable. He helped us through every step of the process. All the staff Matt Feeney was the sales agent. He was very helpful, courteous and very knowledgeable. He helped us through every step of the process. All the staff was so friendly and helpful and that made our experience a great one. Would definitely recommend to anyone looking to purchase a vehicle to go to this dealership and give them a try. You will be pleasantly surprised. More

Great customer service! Very professional. They make you feel at home each time I go and will be happy to answer any question. Very professional. They make you feel at home each time I go and will be happy to answer any question. More

Great customer support and very professional. I would definitely recommend this service to all of my associates. I would definitely recommend this service to all of my associates. More

I disagree with the billing for the service. The total payment was $298, and when I paid, the invoice didn't reflect the work done. I then called the representative, and they said they could ema The total payment was $298, and when I paid, the invoice didn't reflect the work done. I then called the representative, and they said they could email it to me if I wanted. I don't think this is professionalism from the agency; every invoice should show what was paid for. Furthermore, they left the paper that's supposed to keep the car clean on the driver's side floor, and it was covered in oil. That's unprofessional. More

Zoe, my salesperson, was excellent to deal with. No pressure from her, was very knowledgeable about vehicle and pleasant personality! Once purchased, spent time helping me to set up programs and m No pressure from her, was very knowledgeable about vehicle and pleasant personality! Once purchased, spent time helping me to set up programs and made sure I was able to understand. Think Toyota of New Bern is very fortunate to have her representing them! Nathan was pleasant to deal with in financing. More

Toyota of Newbern is my go to for service. They are honest and do their best to do highly quality work. Heather, the service representative is absolutely great at her job. She is knowledgeabl They are honest and do their best to do highly quality work. Heather, the service representative is absolutely great at her job. She is knowledgeable, genuine and it shows. A pleasure to deal with. More

Heather was very professional and kept me informed about my vehicle. She also made sure we were able to receive shuttle service my vehicle. She also made sure we were able to receive shuttle service More

Married early and was promptly greeted in service by Amber. I was in for a recall. The service was surprisingly quick. I love Toyota service department. Amber. I was in for a recall. The service was surprisingly quick. I love Toyota service department. More

Showroom is very clean and spacious. Employees are friendly. Matt Feeney is knowledgeable about the vehicle in which i was interested. Employees are friendly. Matt Feeney is knowledgeable about the vehicle in which i was interested. More

Very easy to schedule service. Staff was efficient and polite. Work was completed in a timely manner. Staff was efficient and polite. Work was completed in a timely manner. More