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Toyota of New Bern

New Bern, NC

4.8
238 Reviews
Call Dealership (252) 637-7200

5010 U.S. 70

New Bern, NC

28560

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238 Reviews of Toyota of New Bern

April 23, 2024

Sales person was very cooperative and tried her best to answer whatever questions I had. Although a bit stressful, genuinely not a bad experience. More

by cwy2v1wze
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stacie Ipock
Report | Print
Helpful
April 18, 2024

Everything went smooth and was quick and it was the easiest car buy I have ever done Tim and Steve were great. More

by 21marine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim James
Report | Print
Apr 19, 2024 -

Toyota of New Bern responded

We're glad to know that Tim and Steve made your car buying experience smooth and easy at Toyota of New Bern. Thanks for the positive feedback!

Helpful
April 16, 2024

Very nice people, polite. Very helpful. All of ‘em are so kind to me. I will recommend them to anyone. More

by Ofurr55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason tower, Steven Mejia and another guy don’t remember the name
Report | Print
Apr 16, 2024 -

Toyota of New Bern responded

We're delighted to know you had a positive experience with our team at Toyota of New Bern! Thanks for recommending us, we appreciate your support.

Helpful
March 29, 2024

Amber is the best. She keeps me informed every step of the process and I greatly appreciate that. More

by gcowanjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Frazier
Report | Print
Mar 29, 2024 -

Toyota of New Bern responded

We are happy to hear that Amber is informative and always does a great job. Thank you for sharing with the entire Toyota of New Bern team!

Helpful
March 27, 2024

Michael Moore was friendly, knowledgeable and professional! Made the experience smooth and worry free! He even gave us a ride to turn in our rental car! Awesome guy! More

by revisr62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Moore
Report | Print
Mar 28, 2024 -

Toyota of New Bern responded

We're so glad to know that Michael made your experience at Toyota of New Bern smooth and worry-free! It's great to have team members who go the extra mile. Thanks for sharing this awesome review!

Helpful
March 22, 2024

Excellent service, Scott was very kind and very courteous, my car was taken care of right away. Scott informed me how long it was going to take, and it didn’t take any longer than that. More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Smith, Michael Moore, Tommy Jones
Report | Print
Mar 25, 2024 -

Toyota of New Bern responded

Christine, it's great to know that Scott provided you with excellent service at Toyota of New Bern. We appreciate your feedback and are here if you need anything else in the future!

Helpful
March 19, 2024

Dan was very responsive, always getting right back to me and giving me feedback on what was going on with my car. More

by cciprios
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Report | Print
Mar 20, 2024 -

Toyota of New Bern responded

We're glad to know that Dan was able to provide you with the excellent experience we strive for at Toyota of New Bern. Your feedback is greatly appreciated, and we hope your car continues running smoothly!

Helpful
March 15, 2024

Excellent service, in communication with updates. Took care of my car issue quickly ! Service department was outstanding. Dan in service was great! More

by judy patten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan in service
Report | Print
Mar 15, 2024 -

Toyota of New Bern responded

Judy, it's great to know that Dan and our service department at Toyota of New Bern ensured you felt updated and informed throughout your recent visit. Thanks for putting your trust in us - drive safely!

Helpful
March 15, 2024

Having a problem with a new car. It has not been resolved yet, but I know the dealership will make it good. More

by Capejo2003
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Moore
Report | Print
Mar 18, 2024 -

Toyota of New Bern responded

We appreciate your patience and trust in us while we work to resolve the issue with your new car at Toyota of New Bern. We're committed to making things right for you!

Helpful
March 13, 2024

Stacy was very kind and knowledgeable. She was very helpful in many ways. So glad we were helped by her More

by glendabenton
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stacy Ipock
Report | Print
Mar 13, 2024 -

Toyota of New Bern responded

Glenda, we're delighted to know that Stacy provided you with such a positive experience at Toyota of New Bern. Thanks for sharing your feedback!

Helpful
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