
Toyota of New Bern
New Bern, NC
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303 Reviews of Toyota of New Bern
I am always pleased with this dealership and this time as well. I came in for my 60,000 mile service and was done in a pretty decent time. Robert suggested a few services I should have done but did not pre well. I came in for my 60,000 mile service and was done in a pretty decent time. Robert suggested a few services I should have done but did not pressure me. Since I intend to have this car for a long time I did what he suggested. More
Needed TPS replaced for 2 tires. Customer service was excellent. Cost was based on my initial request. Issue with additional TPS, wasn’t discovered with diagnostic. Customer service was excellent. Cost was based on my initial request. Issue with additional TPS, wasn’t discovered with diagnostic. More
I've been taking my 2021 Land Cruiser here for four years for service. They are efficient, courteous and very knowledgeable. The waiting area is clean. Bathrooms are clean and coffee is free. The rep stays for service. They are efficient, courteous and very knowledgeable. The waiting area is clean. Bathrooms are clean and coffee is free. The rep stays in touch as to status and is quick with follow up questions. They bring my vehicle back to service entrance and have it ready to go. Impressive team. Highly recommend them. More
I bought my car used and brought it in for a recall notice. The service advisor was very professional and explained the process. I was out in about 30 minutes, but will have to return once the parts ar notice. The service advisor was very professional and explained the process. I was out in about 30 minutes, but will have to return once the parts are available for install. Overall, a great experience. More
Sam was very courteous and professional, and gave me some helpful suggestions about the car Because I was having trouble getting out of the car, the surroundings were very relaxing helpful suggestions about the car Because I was having trouble getting out of the car, the surroundings were very relaxing More