Toyota of Northwest Arkansas

Toyota of Northwest Arkansas
411 South Metro Parkway
Rogers, Arkansas 72758

Sales: (888) 285-8179
Service: (888) 283-1132
Parts: (888) 306-3383

Manufacturers: Toyota, Scion

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Dealership Amenities
There are no Amenities listed for this dealer yet. Dealer Amenities are for Certified Dealers.


Twenty-Four Month Rating: 3.7/5

4 Reviews

Overall Score: 4 Star Rating3.7



About Toyota of Northwest Arkansas
Certified: Toyota of Northwest Arkansas
This dealership is a DealerRater.com Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Toyota of Northwest Arkansas has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater.com Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconcilation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.


ljfinch
10/17/2009 7:45:44 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: ej ,jaquine& ed

My Review of Toyota of Northwest Arkansas:
we had a very good experience at this dealership. they treat you like family, and i would recommend them to anyone. they try to please you.i would like to thank them for being so nice. if you ever need a new or used car, just call northwest toyota of northwest arkansas

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96toyota
7/24/2009 2:24:02 PM


Overall Rating: 5

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Frank

My Review of Toyota of Northwest Arkansas:
Bought my Toyota from the place three years ago, have not had a problem yet just routine oil, rotate, and occasional balance.... Took road trip to Colorado and broke axle @ 12,000 Feet.... Was able to not only reach someone via cell and have consult with Technicican to establish drivability but also was given numbers to closest dealerships to verify drivability.... Went to the one in Durnago (do not ever go there seriously it is a a joke) then to Farmington NM (those guys are great).... Was able to drive home to NWA, and dropped it off Monday..... Was able to utilize a loaner.... got a call Thursday letting me know everything was fixed and there were no charges.... Warranty covered, drives like a new car..... These guys rock I can not say enough nice things they have always taken care of anything myself or my wife needed even when we are 1,000 miles away.....

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jdroszak
5/16/2009 8:41:16 PM


Overall Rating: 2.6

Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With: Service

My Review of Toyota of Northwest Arkansas:
Does anybody else get tired of the constant upsell of what I do not need? Went to get an oil change, they tell me I need $1200 in service for front end work. Next oil change front end is fine, now I need additional engine work. Heard the same story from others too. Start with front end work pitch, then move to engine. Avoid any upsell, anywhere!

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clahrents
10/30/2008 11:12:41 AM


Overall Rating: 2

Reason for Visit: Sales (Used)

I recommend this dealer: No

Employee(s) Dealt With: Brian, Carlos, Daniel

My Review of Toyota of Northwest Arkansas:
We were sent home with a Ford Edge after we told them our credit was not perfect. 3 weeks later they came to get it because my daughter didn't make enough after we got a co-signer with perfect credit. They lie when they say no credit bad credit! They are very disorganized! I would not recommend them to anyone plus the bbb not not recognized them in good standing!

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