Toyota of Runnemede

Toyota of Runnemede
99 S. Black Horse Pike
Runnemede, New Jersey 08078
(856) 939-3400

Manufacturers: Toyota, Scion

Most Reviewed Employees
Greg Tomczak Greg Tomczak
Sales & Leasing Consultant
Bill Cirucci Bill Cirucci
Sales & Leasing Consultant
Dan Palmieri Dan Palmieri
Sales & Leasing Consultant
Nancy Lynch Nancy Lynch
Sales & Leasing Consultant
Todd Boyer Todd Boyer
Sales & Leasing Consultant
Jeff Mekal Jeff Mekal
Sales & Leasing Consultant
Lisa Leonetti Lisa Leonetti
Sales & Leasing Consultant
John Guarente John Guarente
Sales & Leasing Consultant
Jose Torres Jose Torres
Sales & Leasing Consultant
Donny Cahall Donny Cahall
Sales & Leasing Consultant
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Drive-In Service
Express Service
Cable TV
Children's Play Room
Customer Lounge Area
Free Coffee
Free WiFi
Instant Financing
Parts Store
Laptop Computers
Pet Friendly
Rental Car Service Onsite
Shuttle Service
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 8:00 AM - 4:30 PM

Saturday: 8:00 AM - 4:30 PM

Sunday: Closed

Twenty-Four Month Rating: 4.7/5
170 Reviews
Toyota of Runnemede

Overall Score: 5 Star Rating4.7



About Toyota of Runnemede
Certified: Toyota of Runnemede
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Toyota of Runnemede has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



vinroe53
5/23/2012 11:59:56 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Greg Tomczak

My Review of Toyota of Runnemede:
Greg Tomczak is an outstanding salesperson who is very personable with a great smile. From my arrival until my departure I felt like I was in good hands. Greg was very knowledable and took the time to fully explain all the features of my new car with me and made sure I was comfortable with everything before I left. He is an asset to Runnemede Toyota and would highly recommend him to anyone looking to make a Toyota Purchase.

Share on Facebook

Was this review helpful to you? Yes | No
tabpower
5/19/2012 7:12:47 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Greg Tomczak

My Review of Toyota of Runnemede:
Received Outstanding Treatment from Greg Tomczak, He was a Top Notch/Highly Professional Sales Representative during my entire transaction. Clearly felt comfortable and stress free during the entire interaction. Greg's approach to selling as well as representing Toyota was the reason I decided to Buy my Toyota Tundra. Outstanding Experience Smooth as Silk.

Share on Facebook

Was this review helpful to you? Yes | No
Sanfelice
4/30/2012 9:25:22 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Nancy Lynch

My Review of Toyota of Runnemede:
I really like Nancy and would always go to her when I am looking for a car. Service department is very good. I have found everyone to be very helpful and friendly.

Share on Facebook

Was this review helpful to you? Yes | No
gschuhl@comcast.net
4/28/2012 7:49:12 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jim Harvey

My Review of Toyota of Runnemede:
My Toyota Solara was leased through Jim Harvey and due to terminate. Due to my prior experience with Toyota and Jim Harvey I had no problem going back to th dealership and jim Harvey for a new lease. All of my requirements were met in regard to my new vehicleie: coloR, equipment, cost etc. I am totally satisfied with my new vehicle, Jim Harvey, and Toyota of Runnemede and have,in fact, recommended a friend to the dealership and Jim.

Share on Facebook

Was this review helpful to you? Yes | No
kbaldino
4/27/2012 5:40:04 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Greg Tomczak

My Review of Toyota of Runnemede:
Greg made a great 1st impression for this dealership. He greeted us in the lot with a smile and introductory handshake. When we told him we were looking for an Avalon, he told us they only had a 2011, no 2012 models. The car was on the showroom floor; Greg allowed us to look at and sit in the the Avalon without pressure. When we indicated this was just what we were looking for he arranged to have it driven outside and let us take it on a test drive while someone else appraised my trade-in. Throughout this process Greg was personable and helpful, explaining each step, but never too pushy. When we returned to pick up the car about 90 minutes later, he had all of the paperwork ready, the car ready and made appropriate introductions to the gentleman who completed that process. Unfortunately the floor mats were missing to this car. However Greg assured us he would he would order a set. Someone from the dealership drove them to our house about 5 days later.

Overall we were very pleased with Toyota of Runnemde. I should note that we had shopped for a car at at least 6 other dealerships (not only Toyota) in the South Jersey area so I had many comparisons to make.

Share on Facebook

Was this review helpful to you? Yes | No
curly123
4/26/2012 12:13:16 PM

Overall Score: 4 Star Rating   3.5  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Marcus McWhorter

My Review of Toyota of Runnemede:
Very confusing sales tactics.
Price given different from online price ad.
Quoted price higher than online price.
Offered price for trade in, site unseen, no problem.
Told them about online price, they honored it but lowered trade in value when i brought the car in, which was never mentioned.
I was hoping to get a better deal due to the higher miliage on a 2010 Camry, close to 50,000.
By the time i was done, i didn't know to feel good about the purchase or i was railroaded in my confusion.

Share on Facebook

Was this review helpful to you? Yes | No
MariaLab
4/25/2012 9:30:38 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: John Anderson, Jim Harvey

My Review of Toyota of Runnemede:
5th time Toyota owner !!
After being turned away by the stiff and stuffy staff of Toyota-Turnersville because they said they could not do ANYTHING for me ( NON-negotiable), I contacted Toyota of Runnemede and dealt with John Anderson and Jim Harvey. They made me feel at ease, were very pleasant, friendly and very knowledgeable. THEY WENT ABOVE AND BEYOND to make the deal work for me and within 2 days I had my new 4WD V6 Highlander in my driveway...... The same car that Toyota of Turnersville said was an impossibility. They were the aspirin to my car buying experience.
THANK YOU TOYOTA of RUNNEMEDE , YOU GUYS ROCK!

Share on Facebook

Was this review helpful to you? Yes | No
dallen207
4/22/2012 12:24:35 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: John Anderson

My Review of Toyota of Runnemede:
Buying a new car was very easy. John was courteous, patient, and knowledgeable. The price was better than a competitor. I only wanted to get prices to think about, but ended up buying a new Prius. I would recommend this dealership.

Share on Facebook

Was this review helpful to you? Yes | No
Miranda Lee
4/18/2012 4:29:55 PM

Overall Score: 2 Star Rating   1.8  

Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With: Don Applegarth, Jerry Morrow

My Review of Toyota of Runnemede:
I took my 2010 corolla in for an oil change at 24000 miles and they told me that I needed front brakes replaced and rotors resurfaced. Also they told me I needed rear brakes adjusted and a 4 wheel alignment. The total estimate was over $800.00. They told me my brakes were so bad that I couldn't wait till my next oil change. I bought the brakes from their parts department and took them to charlies auto repair to have them installed for half the price. When I got there Charlie told me my brakes still had 50% left and my tires were not wearing and my car drove straight so I didn't need an alignment. When I returned the pads to Toyota of Runnemede the parts guy said, "that sounds like our service department".I would not take my car there for service.They will try to sell you things that you do not need.

Share on Facebook

Was this review helpful to you? Yes | No
sagard33
4/17/2012 12:34:09 PM

Overall Score: 1 Star Rating   1.0  

Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: Jeff Mekal

My Review of Toyota of Runnemede:
Me and my father had gone here because we were about to lease a Camry. We had negotiated a price for my trade-in and had all of our paperwork signed, my credit report run, and the new car was sitting outside for us to take home. The salesman (Jeff) had come back to us saying something was wrong and the price we negotiated (which was on the paperwork) they could not honor. We asked them why and they started to get very irate and practically pushed us out the door. They don't treat people with dignity. They never told us what was wrong, but I believe they screwed up somewhere and did not want to own up to their mistake. We had come there on four separate occasions to get the car/price right so I was very upset and angry for wasting our time and energy. On top of that they offered no apologies. They even took the plates off of my trade-in and told us to go home without putting the plates back onto our car. I will warn anyone who reads this that they are a low-class establishment full of snake oil salesmen and they don't care about you as a person. DO NOT GO TO TOYOTA of RUNNEMEDE!!!!!!!! I will never deal with those people again and nor should you.

Share on Facebook

Was this review helpful to you? Yes | No

Reviews 11-20 >>