Toyota of Stamford

Very good service and professional customer service with excellent communication process was smooth and efficient excellent communication process was smooth and efficient More

Prompt and courteous in explaining the service due my vehicle. Vehicle returned in a timely fashion. vehicle. Vehicle returned in a timely fashion. More

Friendly, personable, and attentive to detail. Highly Recommend it to others. Dino Digirplamo took the time to make my experience enjoyable. The finance lady Njomza Talo very accommodating and a Highly Recommend it to others. Dino Digirplamo took the time to make my experience enjoyable. The finance lady Njomza Talo very accommodating and also professional without the usual rigidity you encounter. More

I recently purchased a used car from Toyota of Stamford. While the sales process itself was fairly smooth, I was disappointed with how a small but important part of the experience was handled. When I pic While the sales process itself was fairly smooth, I was disappointed with how a small but important part of the experience was handled. When I picked up my car, it had not been washed or detailed, which I found surprising. The salesperson told me to "just bring it back when you can" to get it cleaned. I explained that I had a busy schedule and wouldn’t be able to return right away, and he said that was fine. When I came back 25 days later, I was told the complimentary wash offer had expired — something that was never disclosed to me. To make things worse, the salesman argued with me and insisted he had texted and called me, but when I showed him my phone records, there were no missed calls or texts from him. This back-and-forth was unprofessional and left a bad impression. I understand that policies may have limitations, but they should be clearly communicated up front, especially when they impact the post-sale experience. A little transparency and professionalism would have gone a long way. More

Very attentive service. Very courteous staff. Very efficient paperwork processing. Beautiful dealership. Perfect for clients in Fairfield county. Very courteous staff. Very efficient paperwork processing. Beautiful dealership. Perfect for clients in Fairfield county. More

Excellent service. Fast, attentive and personable. I highly recommend them. The price was reasonable - they are very good! Fast, attentive and personable. I highly recommend them. The price was reasonable - they are very good! More

Very good details about you car issue and good communication by phone call and texting or sending a video for the problem communication by phone call and texting or sending a video for the problem More

My experience with servicing my Corolla cross was excellent. Efficient, courteous, short and clear. The waiting room is nice too. excellent. Efficient, courteous, short and clear. The waiting room is nice too. More

Jim Coughlin has been my service advisor for a year now. A true professional. He is extremely knowledgeable, sensitive to your needs, friendly and has helped me out repeatedly, never taking advantage. He A true professional. He is extremely knowledgeable, sensitive to your needs, friendly and has helped me out repeatedly, never taking advantage. He is a tremendous credit to the dealer and I wish there were more people like him at other dealers I have been to. Everyone I have encountered at Toyota of Stamford has been tremendous but Jim really stands out. Thank you so much More

The team was great, and friendly. The technician was considerate and asked me before moving forward with a filter replacement. Excellent work done and customer service, I recommend th The technician was considerate and asked me before moving forward with a filter replacement. Excellent work done and customer service, I recommend them. More