Tracy Honda

Paul was absolutely a pleasure to deal with! He identified the problem with our Honda Pilot and he and his team did a great job fixing it. I have never, ever had such wonderful and friendly servic identified the problem with our Honda Pilot and he and his team did a great job fixing it. I have never, ever had such wonderful and friendly service from any other auto service department. I just wish I didn't live so far away. I would bring both of my Hondas here for all service and repairs if I could! More

Tracy Honda is a nice dealership. The people have always been responsive and friendly. Their service department is good and clean. The selection was not very good which I expected due to the supply issues been responsive and friendly. Their service department is good and clean. The selection was not very good which I expected due to the supply issues coming from the natural events in Japan, but I do not hold this against the dealership. More

My experience working with Jim Munson was the BEST!!! He made sure I bought something that I 100% loved and was within my budget. I didn't feel the pressure to purchase more than what I needed. He made a pr made sure I bought something that I 100% loved and was within my budget. I didn't feel the pressure to purchase more than what I needed. He made a process which can be long and stresful a breeze. More

Had a very pleasant experience at Tracy Honda. Their Internet pricing was the most competitive and their staff very professional. We made an appointment to meet with the sales person and he was there r Internet pricing was the most competitive and their staff very professional. We made an appointment to meet with the sales person and he was there ready to help us. There was no pressure sales tactics. Was very pleasantly surprised with the finance terms......all in all a very pleasant experience. Would certainly recommend Tracy Honda to my friends! More

The vehicle was listed at a good price. The dealers were easy to work with. WE did not feel stressed or pushed into anything we didn't want. Everything went smooth with financing even though we had our ow easy to work with. WE did not feel stressed or pushed into anything we didn't want. Everything went smooth with financing even though we had our own financing company lined up. More

We came once before and returned again to Nick for this purchace. We did all of the transaction in less the than four hours. Thanks purchace. We did all of the transaction in less the than four hours. Thanks More

Tracy Honda and the service staff has changed over the years since I started bringing my 2006 Civic to the service dept. They are always professional and attentive to the customer.Something lacking at oth years since I started bringing my 2006 Civic to the service dept. They are always professional and attentive to the customer.Something lacking at other dealerships. As expected i'm always kept informed as to the status of my car and they are prompt to let me know its ready. The cashiers are prompt and courteous as well. More

I found Russell Ybarra to be both professtional and friendly. He had an uphill battle as the dealership did not have the model that I was looking for. Yet, he grinded to try to get me the car and price friendly. He had an uphill battle as the dealership did not have the model that I was looking for. Yet, he grinded to try to get me the car and price that I wanted. Case in point, he e-mailed me Sunday morning to notify me he would be following from the prior day at 7:00 am. I would recommend both Russell and the dealership; and wish more salesmen were more like Mr. Ybarra..Jim Bravos More

I had a great experience with Tracy Honda, I never at any point felt pressured in any way. I simply sent an email explaining what I was looking for and shortly there after received a call back from Russell. point felt pressured in any way. I simply sent an email explaining what I was looking for and shortly there after received a call back from Russell. I told him what I was looking to do and then told him when I would be in. When I got there we went directly into looking at what I wanted. I wasted no time and my time was not wasted. I was in and out quickly. I would highly reccomend this dealership, I drove out of my way because I knew how nice they were to work with. More

Well I came in after emailing Gordon Gooch we talked got an idea where we each were at with pricing I ended up leaving to think about his offer and the very same night he contacted me and met me half way on an idea where we each were at with pricing I ended up leaving to think about his offer and the very same night he contacted me and met me half way on my price bye giving up a portion of his commission so I would have to say that is excellent customer service and I would recommend everyone to go online first and email Gordon Gooch at this email gordongooch@tracyhonda.com to get an idea of what he can do for you before you drive down and purchase, it gives you time to think about it and then when you do make your decision it's much easier than just walking onto a car lot and being pressured into a vehicle without sleeping on it. Thanks Tracy Honda you guys surpassed my expectations. More