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Tri-County Ford Mercury Inc

Keysville, VA

4.8
23 Reviews
Call Dealership (434) 736-8444

1348 Four Locust Hwy

Keysville, VA

23947

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23 Reviews of Tri-County Ford Mercury Inc

May 23, 2025

Excellent service and the employees were very kind and helpful. Our vehicle was serviced quickly and efficiently. More

by angelsworship2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service employees
Report | Print
May 20, 2025

After I years they can't get check engine light off. Bought truck new from them. Been on since 3 months after purchase More

by holdershill1091
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark harding
Report | Print
May 23, 2025 -

Tri-County Ford Mercury Inc responded

Hi, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (434) 736-8444 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

May 02, 2025

Always kind and let you talk through your issue. Nice folks! Even when it a recall! More

by Ewilson6431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name. Will ask next time
Report | Print
May 04, 2025 -

Tri-County Ford Mercury Inc responded

We thank you for your continued business! We are always here to help!

May 02, 2025

They are organized and have a good scheduling for the work they have to do. Nice group of employees. More

by jovitabarton34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Report | Print
May 05, 2025 -

Tri-County Ford Mercury Inc responded

We are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

April 22, 2025

Tri-County Ford in Keysville VA is a wonderful dealership. They are always very helpful, and they get you in for oil change and inspections right away. I have never had any problems with them. Th More

by BRONCO SPORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Report | Print
Apr 23, 2025 -

Tri-County Ford Mercury Inc responded

Thank you so much for your continued business! We hope to continue to serve you in the future!

February 20, 2025

Billy, Tremaine, and the whole staff at Tri County are always friendly and easy to deal with. They get my car in every time I need and I trust the service I get there- they keep my Explorer on the road fo More

by SaraG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy, Tremaine, Aaron
Report | Print
Mar 18, 2025 -

Tri-County Ford Mercury Inc responded

Hey Sara, we are very happy to continue to service your Explorer. Please let us know if there is anything else we can do for you!

January 15, 2025

Tri County is the only shop where I have my vehicles serviced. They have always provided us with the best service for both our Lincoln and our Chevy Tahoe. It can be challenging to find someone you full More

by hricko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Gibbs, Service Manager
Report | Print
December 25, 2024

I have been taking my 2010 Ford F150 here for years to get serviced and every time I receive great service. Thanks to the service department at Tri-County Ford in Keysville Virginia. You guys are aweso More

by johnsnter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy and Tremaine
Report | Print
Mar 28, 2025 -

Tri-County Ford Mercury Inc responded

Hi Johnsnter, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 27, 2024

Excellent customer service. Very knowledgeable service manager and courteous staff. Also great price compared to other shops. More

by Duersp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy service manager
Report | Print
October 18, 2024

They did a great job and went the extra mile for my older Ford Explorer. More

by Jlaxin2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
Report | Print
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