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Tustin Lexus

Tustin, CA

Overview
Reviews
4.9
1,002 Reviews
Call Dealership (714) 544-4800
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45 Auto Center Dr

Tustin, CA

92782

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Showing 1,002 reviews

June 16, 2024

Good impression for first time at this dealer, I will be back for my next service. More

by Thuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
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Helpful
June 15, 2024

Customer friendly, great service and fast! Always able to make an appointment that fits my schedule!!!! More

by pwihongi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
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Jun 16, 2024 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
June 14, 2024

We had very pleasant experience buying a car at this dealership! No complaints. Everyone was very nice and knowledgeable! More

by kimhoushar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy, Rex , Natasha
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Jun 15, 2024 -

Tustin Lexus responded

Hi, thank you for taking the time to leave a review for us at Tustin Lexus. We're happy we could meet your expectations! We hope to see you soon!

Helpful
June 13, 2024

Pleased with attention and willingness to discuss my engine issue,loaner while repaired. Faithful Customer. More

by dt424642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Jun 15, 2024 -

Tustin Lexus responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
June 12, 2024

Rick, my service writer, was great! The work was excellent. I was very pleased with my experience. More

by Jsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
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Jun 13, 2024 -

Tustin Lexus responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
June 12, 2024

Convenient dealer location. Easy to get an appointment. Technician was courteous and helpful. Service was done in time and I was notified promptly. More

by zalm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
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Jun 14, 2024 -

Tustin Lexus responded

Hi Zalm, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
June 11, 2024

Our salesman Nery was very nice and helpful. He really tried to accommodate us in every way. Additionally, Natasha was very professional and pleasant as well. We enjoyed working with both of the More

by Farnaz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nery, Natasha
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Jun 13, 2024 -

Tustin Lexus responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
June 10, 2024

Evan was great to work with! He’s on top of everything. He provided great customer service. Definitely going back to him again on my next service. More

by lindamatsunaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
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Jun 11, 2024 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
June 09, 2024

Very helpful and easy transaction. Everyone was very helpful, especially K'Lee, who helped with my mom. Very patient and thorough and enjoyed chatting with K'Lee. More

by steveyi00
Purchase Time
Recommend Dealer
Yes
Employees Worked With
K,Lee five stars
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Jun 10, 2024 -

Tustin Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
June 09, 2024

Tustin Lexus is honest and the technicians are very professional. They even thrown in a in and out car wash. I also like their wanting lounge. I love their coffee and hot chocolate More

by Old lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick and Allen service dept
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Jun 10, 2024 -

Tustin Lexus responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
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