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Tustin Lexus - Service Center

Tustin, CA

4.8
1,104 Reviews
Call Service Center (714) 544-4800

1,104 Reviews of Tustin Lexus - Service Center

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July 25, 2025

Easy to make appointment. Thorough inspection. Done when promised. What was friendly and provided good information. More

by CP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt
Report | Print
July 25, 2025

They were very helpful and friendly during my service. Lots of communication and I was able to get my car the same day More

by mkaden2317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
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July 25, 2025

Wyatt was very good at explaining the work to be done and the work that was suggested. the work requested was done in a very timely manner. More

by rblomquist
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt
Report | Print
July 24, 2025

They did a thorough inspection but the repair was super expensive. We received a refurbished transmission but we’re expecting a new one considering the price. The labour costs were also very high. We dea More

by V M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Romero
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July 24, 2025

Good service and feedback. I give service advisor, Dennis Palacio, a 10! I will definitely ask for him again. More

by Pamminier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Palacio
Report | Print
Jul 25, 2025 -

Tustin Lexus responded

Hi, thanks for your praise and kind comments about our team. We hope to see you soon!

July 23, 2025

Great experience at Tustin Lexus! My service advisor, Jack was awesome! Received great service and attention to details. Thank you!! More

by estrada.syl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Dayeh
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Jul 25, 2025 -

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! Until the next time we meet, take care!

July 22, 2025

Rick was great! He was very helpful, knowledgeable, and helped make the entire process smooth from start to finish. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Report | Print
Jul 23, 2025 -

Tustin Lexus responded

Hi Kevin, thank you for your kind review; we are happy to pass along your comments to Rick here at Tustin Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2025

Good job from all the nice people Tony did especially Tony he is really great Thanks More

by Vcaru70526
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tony
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Jul 23, 2025 -

Tustin Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to Tony here at Tustin Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

July 22, 2025

Paul was extremely helpful and very pleasant to work with. He gave me accurate report of my car's status and next steps More

by Tess
Recommend Dealer
Yes
Employees Worked With
My service tep was Paul
Report | Print
Jul 23, 2025 -

Tustin Lexus responded

Hello Tess, we're happy you found Paul to be so supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2025

Very friendly and helpful services and they’re very professional try to solve my problem. More

by Bairunyang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt
Report | Print
Jul 23, 2025 -

Tustin Lexus responded

Hi, we are delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

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