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Tustin Lexus - Service Center

Tustin, CA

4.8
993 Reviews
Call Service Center (714) 544-4800

993 Reviews of Tustin Lexus - Service Center

Sort by
April 15, 2025

Thorough explanation of service needed for my car. Service completed as explained. Appreciate the help of service advisor Paul. I’m a longtime customer and will return. More

by jaritter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Kim
Report | Print
Apr 18, 2025 -

Tustin Lexus responded

Hello Jaritter, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2025

Very good， The service was particularly considerate and prompt in notification. I am very satisfied with this vehicle maintenance service. More

by xwang8073
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know his name.
Report | Print
Apr 18, 2025 -

Tustin Lexus responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 14, 2025

Service consultant Robert Melendez answered all my questions, provided excellent service and delivered my car right on time. More

by knadeaumusic
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Melendez
Report | Print
Apr 17, 2025 -

Tustin Lexus responded

Hi, our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 14, 2025

Knowledgeable finance office, and very helpful too . good deal for me ! Thanks to all the Finance Team at Tustin Lexus A+ More

by Y12@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Lawson
Report | Print
Apr 17, 2025 -

Tustin Lexus responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

April 13, 2025

I feel heard by the service department. No issue is too small. I am well taken care of. More

by blangdorf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Report | Print
Apr 14, 2025 -

Tustin Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 13, 2025

I thought that the 75,000 mile service charge was very reasonable. Steve , the person in charge of my service, m was very friendly & efficient. I look forward to future visits. More

by Cihara
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
Apr 14, 2025 -

Tustin Lexus responded

Hi Cihara, thank you for your kind review; we are happy to pass along your comments to the Steve here at Tustin Lexus! We are always more than happy to assist you if anything else comes up. Take care!

April 12, 2025

Friendly, knowledgeable and on time employees. Work done efficiently. Just did the service I requested and needed. Thanks More

by harrietmyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Report | Print
Apr 14, 2025 -

Tustin Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 11, 2025

STEVE Rivera is an exceptional service advisor that provided competent expertise of the mechanical issue I was contending with, along with the reassurance of complete resolvement. Kudos also to the au More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Report | Print
Apr 14, 2025 -

Tustin Lexus responded

Marie, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you have any further questions, please give us a call. We're always happy to help!

April 10, 2025

Steve Rivera was very helpful as this was my first time getting service done at Tustin Lexus, will visit again! More

by josephamorales92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rivera
Report | Print
Apr 12, 2025 -

Tustin Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 07, 2025

Well organized, clean, efficient, communicative and they did what they said they would do. Very competent More

by briancox501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Report | Print
Apr 10, 2025 -

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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