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Twin Pine Ford

Ephrata, PA

4.6
506 Reviews
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620 N Reading Rd

Ephrata, PA

17522

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Showing 506 reviews

June 16, 2025

Buyer's beware they will not honor your 90 day warranty. Brought my wife's vehicle in twice for a CEL that they couldn't replicate and RECOMMENDED that I take to the dealer. Mind you on both visits I was no More

by joe.johnson628
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
xavier
Jun 18, 2025 -

Twin Pine Ford responded

Joe, this is completely false! The vehicle is purchased “AS-IS” from Twin Pine Ford. We do offer a 90 Day Powertrain warranty; however, these are for vehicles that are outside of factory warranty. Your vehicle IS IN FACT still covered under manufacturers powertrain warranty which will supersede our 90-day warranty. This issue is between you and General Motors. We did not build the vehicle and we did not warranty the vehicle. Surely you can’t expect Twin Pine to pay for work that was NOT done at our shop, on a vehicle where an extended service contract was forfeited, and is supposed to be covered by General Motors under their 5 yr/60K mi Powertrain warranty which your vehicle still qualifies for.

March 31, 2025

I came to Twin Pine to inquire about a car I’d seen online. The salesman Zack Myers was HUGELY helpful, took me on a test drive, familiarized me with the car’s features, gave me the company’s best pric More

by Wendy Johnston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Myers
March 26, 2025

Quinn at Twin Pine Ford was incredible to work with! I needed a quick transaction and he delivered! He responded instantly to every text and had the cars I was interested in pulled around before my ar More

by Tlb02e
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Quinn, Brandon Sinsheimer
March 12, 2025

The treatment we received from the moment we stepped though the door was nothing but wonderful. No high pressure, treated with respect and care. Our salesman Seth was extremely professional and pleasant More

by jeffandenise
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Burkholder, Adam Zimmerman
March 06, 2025

Customer service was excellent Zack worked with me and my family very well, overall the service was very helpful. I had a excellent experience. More

by Banks5470
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Sinsheimer
February 28, 2025

Service was good and friendly. The entire process took 4 hours but went home that night with the car. More

by js2rife
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Myers
February 22, 2025

Would not recommend. Had a terrible experience and it looks like recently others have as well. They are dishonest and unprofessional and when you cannot use your car for More

by sarabstasik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Sinsheimer
February 21, 2025

Last month, my daughter bought a Hyundai Kona from Twin Pine. She drove it home and went to a local Whole Foods to charge it. It died there. She drove it for ONE DAY. Had it towed to a local Hyundai de More

by jmstasik
Recommend Dealer
No
Employees Worked With
Brandon Sinsheimer
February 21, 2025

Zach was great to deal with and very helpful with getting the deal done And walking me through it More

by Ehaws2207
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Myers
February 21, 2025

Zach was great to deal with. He was very helpful with everything and getting this deal done More

by Ehaws2207
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Myers
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