Unique Auto Mall

This dealership is dishonest. I bought a 2024 BMW, which was advertised with 16,000 miles when I received it had over 18,000 miles. When I confronted them, after receiving the car I bought a 2024 BMW, which was advertised with 16,000 miles when I received it had over 18,000 miles. When I confronted them, after receiving the car, the sales person was dismissive, and rude. I just brought it to the BMW dealership as the paint is chipping and have been informed by their experts that this car was painted over. You can see overflow on the rubber around the window and where they cut the tape. this dealership disclosed that this car was in original condition. They are shady and I would never buy anything from them again. I am registering my complaint to the Better Business bureau so this does not happen to anybody else. More

The staff conversation felt like a real human-to-human chat, not some memorized sales pitch. They explained everything, didn’t interrupt, didn’t try to steer me off course. That really made them stand out chat, not some memorized sales pitch. They explained everything, didn’t interrupt, didn’t try to steer me off course. That really made them stand out compared to places where you’re simply pushed into a sale. More

I brought a friend and wasn’t planning to buy anything, but the respect and warmth we got made me consider getting my next car here too. That kind of genuine care is rare, especially if you’re not buying o but the respect and warmth we got made me consider getting my next car here too. That kind of genuine care is rare, especially if you’re not buying on the spot. More

The dealership is clean, the cars are neatly lined up, no chaos. A lot of showrooms look like junkyards, but this place feels well thought out. Inside it’s cozy, you can sit, browse VINs, and not feel watche chaos. A lot of showrooms look like junkyards, but this place feels well thought out. Inside it’s cozy, you can sit, browse VINs, and not feel watched. More

I checked out plenty of dealers before this one and everywhere else I felt like I was being sold the air. Here the cars are real, well-maintained, no fast cosmetic fixes. What you see online is what yo everywhere else I felt like I was being sold the air. Here the cars are real, well-maintained, no fast cosmetic fixes. What you see online is what you get in person. For the first time, expectation matched reality. More

In other dealerships it’s often unclear who does what. Here one person guided me from start to finish. No running between departments. That saves nerves and time. And by the way their coffee is good. Here one person guided me from start to finish. No running between departments. That saves nerves and time. And by the way their coffee is good. More

What I liked most is that no one was rushing me. In other places they surround you and say let’s close the deal now. Here it’s calm, no pressure. Want to look? Go ahead. Want to come back in two day In other places they surround you and say let’s close the deal now. Here it’s calm, no pressure. Want to look? Go ahead. Want to come back in two days? Sure. That freedom of choice really sets them apart. More

Many dealerships promise one price online but end up adding a couple thousand more. Here what’s listed is exactly what you pay. No fine print. That’s a huge plus for me - I hate sneaky fees. adding a couple thousand more. Here what’s listed is exactly what you pay. No fine print. That’s a huge plus for me - I hate sneaky fees. More

I wasn’t buying a car, just helping my brother choose. Sat next to him, listened, watched. Jim didn’t try to be slick, even when my brother asked awkward questions. He explained everything calmly, no fake Sat next to him, listened, watched. Jim didn’t try to be slick, even when my brother asked awkward questions. He explained everything calmly, no fakeness. That kind of honesty builds trust more than discounts. More

At first I bought a VW Atlas, but after a few days I realized it wasn’t right for me. I expected pushback - like, it’s already signed. But they handled the exchange quietly, even offered a swap at the realized it wasn’t right for me. I expected pushback - like, it’s already signed. But they handled the exchange quietly, even offered a swap at the same value. Didn’t expect to walk away happy after that. More