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Universal Mitsubishi

Sherman Oaks, CA

4.8
2,183 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 2,183 reviews

June 24, 2019

Simply wonderful! Just bought our Sprinter Van from Universal and I cannot rave enough about Tiki. What a fantastic experience working with her. Would I buy another c More

by sebsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2019

I keep coming back! I have had my Mitsubishi serviced with these guys since I bought in 2009. Every once in a while I try someone else thinking it will be cheaper or clos More

by STEPHANOTIS79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen Avanessian
June 24, 2019

excellent customer service Paul gave updates constantly. Was very accommodating to the needs of the customer. . the waiting area was comfortable and everyone in the dealership w More

by PAO_OTR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2019

Great Service! The service is always great and they are also very honest in what you actually need. I am very pleased whenever I go to get my car serviced. The servi More

by TROBERTO2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dennys Vaca
June 20, 2019

Great Service! I went to another dealership and was not happy with their prices services or professionalism. I came here and I was pleased with how nice and helpful More

by mitsubishi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Avanessian
June 16, 2019

Friendly and helpful I visited for service and then to purchase my lease vehicle, felt very comfortable with all the people I delt with. Armen the GM was super helpful, re More

by tracyendicott578
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Turcios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen Avanessian
June 16, 2019

Amazing Paul took great care of my car and me. Paul was very honest and helpful. He made sure the car was clean and hurried up the car warshers cause he kn More

by RNB1088
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2019

amazing staff We leased a Outlander from this dealership in Glendale 3 years ago, the staff was the same and we felt comfortable to speak with Tiki again! She is al More

by rime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2019

Awesome customer service If I had to rate them in a scale 1 through 10, It be 10 out of 10.!!! Amazing customer service, experience, and overall satisfaction. More

by FRDDYNNZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2019

A Dealership You Can Trust I bought a preowned Honda from Tiki (great sales person so be nice to her :) Daniel, the Sales Manager kept his word and took care of me (even after t More

by JasonCivicHatchback
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales Manager Daniel
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