Universal Mitsubishi
Sherman Oaks, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,208 reviews
Super amazing Everything was awesome. Highly recommend this place. I love how everyone is nice and specially the people helpping you they are very knowledgeable. I Everything was awesome. Highly recommend this place. I love how everyone is nice and specially the people helpping you they are very knowledgeable. I will be coming back for other maintenance. More
Warm friendly people Car was as stated in the advertisement. It wasclean and prepared for a test drive and sale. Satisfied with deal. Thank you to JC and Tiki! Car was as stated in the advertisement. It wasclean and prepared for a test drive and sale. Satisfied with deal. Thank you to JC and Tiki! More
Ultimate buying experience Tiki will get it done for you! Ask for her assistance as my experience was top notch. I was nervous going into my first ever car purchase and I have t Tiki will get it done for you! Ask for her assistance as my experience was top notch. I was nervous going into my first ever car purchase and I have to say I wasn't expecting things to go as positive as they did. She and the finance team worked hard to get me a phenomenal deal that I wasn't expecting as a first time buyer. Other dealerships would have quit the negotiation at a certain point but she and the finance team didn't quit. I'm extremely happy with the purchase, customer service, and environment of the dealership. Bottom line, if Tiki helps you out have confidence in her abilities! More
Paul is amazing and takes great care of his customers. We appreciate the service we receive every time we arrive to service our vehicles. I will only work with Pau and takes great care of his customers. We appreciate the service we receive every time we arrive to service our vehicles. I will only work with Paul. More
Great Experience They are always straight up with you. Always eager to help and do for the customer. Great experience. Ususaly I dont like going to the dealer for se They are always straight up with you. Always eager to help and do for the customer. Great experience. Ususaly I dont like going to the dealer for service but would recommend to other Mitsubishi owners. More
Fast service and honesty price. I had my car serviced in this workshop for more than 5 years, Paul always, welcomes me with his grace attitude and friendly. He explained thoroughl I had my car serviced in this workshop for more than 5 years, Paul always, welcomes me with his grace attitude and friendly. He explained thoroughly to details of the parts that need to fix. He took his time to answer my question even when he was very busy. He also educated me on how to take care of my car too. The price of service had never been overcharged when compared to the outside workshop. I was satisfied every time I took my car there. Thank you, Paul. More
Outstanding service Paul was extremely helpful, scheduling the service for the next day. When I showed up, he provided excellent customer service, telling me the longest Paul was extremely helpful, scheduling the service for the next day. When I showed up, he provided excellent customer service, telling me the longest amount of time I would wait and keeping me updated. It was supposed to take 2 hrs, and I got out in about 1.5 hours. They washed the car, which was a treat. I think they do that when you bring a car in for service. I highly recommend Universal Mitsubishi. More
Great customer service Great customer service. Very friendly. Helped me as soon as I got there. Took about 2 hours for inspection and oil change. Paul Updated me about my ca Great customer service. Very friendly. Helped me as soon as I got there. Took about 2 hours for inspection and oil change. Paul Updated me about my car letting me know how it’s going. Never had to get up. Always came to me to sign. Overall great experience. More
Amazing Service Great service from start to finish. Armen went about and beyond to make sure the process very easy. 10/10 would recommend this service center! Great service from start to finish. Armen went about and beyond to make sure the process very easy. 10/10 would recommend this service center! More
Fantastic Service So far the best car buying experience we ever had, my husband was contacted by Tiki once he submitted and inquiry, he was still at the Universal Mitsu So far the best car buying experience we ever had, my husband was contacted by Tiki once he submitted and inquiry, he was still at the Universal Mitsubishi site when we received a phone call from her! What a fantastic girl, she answered all the questions we had and gave us the out the door number, it took few days for us to go the the dealership, she followed up every day to give us an update if the car was still available! Once we went to the dealership we were greeted by her with a big smile ! The process took less than what we were expecting, she provided us the same numbers that she sent an email. Fantastic experience with her! Will definitely buy another car from her! More














