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University Auto Center CDJR
Ellensburg, WA
249 Reviews
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Showing 130 service reviews
September 06, 2019
Great, as always. They are the best!! We always come to UA, We recommend them to friends & family. I hope there is always a UA here in Ellensburg!! This dealership always has multiple rigs We always come to UA, We recommend them to friends & family. I hope there is always a UA here in Ellensburg!! This dealership always has multiple rigs to check out. If they don't have it, they will check around & get what we want. More
by GRANNYANDPAMILLER
Verified CustomerEmployees Worked With
Holly Hankins, DJ Thomas
August 29, 2019
service department Amy was amazing to work with from the first moment I called in! She was very flexible and made the entire process of getting Zurich Shield applied to Amy was amazing to work with from the first moment I called in! She was very flexible and made the entire process of getting Zurich Shield applied to our vehicle so simple and pleasurable! Would highly recommend :) More
by lcatlin
Employees Worked With
Amy
August 28, 2019
Matt was great to work with Matt came to my work picked up my car to be looked at. He left me a car, then brought mine back to me. He was extremally helpful! Matt came to my work picked up my car to be looked at. He left me a car, then brought mine back to me. He was extremally helpful! More
by mnation1
Employees Worked With
Matt Lueder
August 28, 2019
Quick and thorough oil change I took my Chrysler vehicle in for an oil change this week. The staff was very friendly and helpful, and the service was performed in a very timely man I took my Chrysler vehicle in for an oil change this week. The staff was very friendly and helpful, and the service was performed in a very timely manner. The customer waiting lounge is clean and comfortable. They also provide coffee, tea and water as well as some snacks for your convenience. I always go to University Auto Center for regular service on my vehicle as well as when any mechanical problems arise. They are number one in customer service in my book! More
by streepyn
Employees Worked With
Bre Oliver
August 16, 2019
Service & Test Drive Service dept unable to determine cause of problem... coding showed all systems OK. Sporadic issue— watch item. Excellent support effort from both Mari Service dept unable to determine cause of problem... coding showed all systems OK. Sporadic issue— watch item. Excellent support effort from both Mario & Mike. Mike in sales was most helpful with test drives & answering questions... simply didn’t have the right truck in current inventory. Superb no xx sales support! More
by ricengland
Employees Worked With
Mike Boner, Mike Squire
August 16, 2019
Pretty good service Dropped off pick up for recall work and an oil change. The guy I talked to at the service counter was polite, scheduling was easy. When we picked our Dropped off pick up for recall work and an oil change. The guy I talked to at the service counter was polite, scheduling was easy. When we picked our vehicle up that afternoon the young lady at the counter gave us our key and confirmed our oil change. She did not tell us what parts were replaced for the recall and if we need to return for more recall work. So we have know idea if one or all of the recall parts were installed or if they only took care of one part, who knows. More
by lennyandsue
Employees Worked With
No names were given so it's anybodies guess
August 16, 2019
Great Service Very quick and helpful! Worked direct with Ram to get my issue corrected! Mike and Bri very helpful and when Ram was struggling to get the parts nece Very quick and helpful! Worked direct with Ram to get my issue corrected! Mike and Bri very helpful and when Ram was struggling to get the parts necessary for the repair they got them expedited. More
by jeremiaheilers
Employees Worked With
Mike Squire, Bre Oliver
August 07, 2019
Amazing people!!! Everyone was so nice and very helpful! Very warm and friendly! I would definitely recommend! We love our new truck! Thank you for working with us and Everyone was so nice and very helpful! Very warm and friendly! I would definitely recommend! We love our new truck! Thank you for working with us and helping us find the perfect truck! More
by izzy2013
Employees Worked With
Holly Hankins, Matt Lueder
August 01, 2019
Highly Recommend I Highly recommended University Auto! The service department rocks! We have used them many times and will continue do so. Only place in Ellensburg we I Highly recommended University Auto! The service department rocks! We have used them many times and will continue do so. Only place in Ellensburg we trust our vehicles with. More
by blackironranch
Employees Worked With
Woody
July 26, 2019
Great Job Quick in and out on the Ram for a couple of minor adjustments. DJ, Andy, and Mike were all very attentive and professional. Top notch service all the Quick in and out on the Ram for a couple of minor adjustments. DJ, Andy, and Mike were all very attentive and professional. Top notch service all the way around. Keep up the great work and I’ll see you next time for any, and all automotive needs. More
by markaprater
Employees Worked With
Andy Dicken, Mike Squire, DJ Thomas
