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Urban Nissan

Urban Nissan

611 E I-20
Duncanville, Texas 75116


(866) 994-0120

Urban Nissan
Manufacturers: Nissan, Service Center

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based on 0 reviews

Overall
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0.0 out of 5

1 lifetime reviews

Urban Nissan

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See Service Reviews For This Dealership
"Purchased a used Maxima in August of 2003. Noticed a..."

axobm
8/31/2006 7:43:16 AM

Reason For Visit: Service
I Recommend This Service Center: No
Employee(s) Dealt With:
Kevin
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    1
  • Overall Score:

    1.0

My Review Of Urban Nissan:

Purchased a used Maxima in August of 2003. Noticed a vibration coming from the front wheels. Took it to Kevin and explained the noice and he said it was just the brakes. Got it fixed....few months later same thing again, this time it was the brake pads. Got that fixed and then continued this cycle for two years until finally the vibration got so bad that the entire car was shaking. Took it to Thornhill Nissan in Fort Worth because we were afraid to drive it all the way to Urban. Thornhill noticed as soon as the car was lifted up that the wheel on the front passenger side was about to fall off! Thornhill fixed it and no problem since. Of course this was identified after the warranty had expired. Urban Nissan Service is a bunch of money grubbing jerks and they don't care about their customers. Kevin just wants the commission for unnecessary work. DO NOT USE URBAN NISSAN FOR SERVICE...YOU WILL REGRET IT!

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