
ValMark Chevrolet
New Braunfels, TX
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392 Reviews of ValMark Chevrolet
The process was stress free, very fast and I was amazed that the produced a car that met my every expectation. I had been searching for a very particular vehicle without success until I arrived at VALMARK that the produced a car that met my every expectation. I had been searching for a very particular vehicle without success until I arrived at VALMARK. James was exceptional. Most professional, knowledgeable and helpful. I think he gave me a fair price, I never felt pressured, he took care of every detail and was genuinely concerned about me and what I expected from the process. The remainder of the staff was equally helpful and timely. Everything from the paperwork, financing to delivery was seamless and smooth. It was probably one of the best car buying experiences I have ever had. Thanks James and all the friendly people at VALMARK. More
I took my chevy tahoe in because I was having problems with the transmission. Turns out it needed to be replaced. Jim Robinson and his staff kept me informed of the progress and kept to their timeline o with the transmission. Turns out it needed to be replaced. Jim Robinson and his staff kept me informed of the progress and kept to their timeline of when the repairs would be complete, which is more than I can say for some other dealers. This was the best service I have ever received and were the friendliest most pleasant people to work with. On top of that, the price was well below what I had expected to pay for such a repair. The staff and the service I received at Val Mark has made me a lifetime customer! Great job guys! More
I have been a customer at ValMark for the past two years, and have never been disappointed. My car is always ready when promised. I recommend this dealership to all of my friends and family. and have never been disappointed. My car is always ready when promised. I recommend this dealership to all of my friends and family. More
I love Valmark Chevrolet! They still understand the value of customer service. It is truly joy to do business with them. They had my car ready on time and did excellent work! value of customer service. It is truly joy to do business with them. They had my car ready on time and did excellent work! More
I have dealt with the parts department at ValMark Chevrolet for 4.5 years. Everytime I place parts orders, they go above and beyond any other dealer in my area to make sure I receive my parts in a t Chevrolet for 4.5 years. Everytime I place parts orders, they go above and beyond any other dealer in my area to make sure I receive my parts in a timely manner. I would recommend them to anyone I come in contact with looking for a reliable and reasonable Chevrolet dealership. More
I was doing a 30K checkup on my pickup. I think the things they do (primarly change fluids) was done great. I has specifically asked if all the fluids were topped off and was told they were. The re things they do (primarly change fluids) was done great. I has specifically asked if all the fluids were topped off and was told they were. The reason I asked was that I had noticed that some were low. When I got home I checked those items and found they were not topped off. Not sure what the 36 point check indicated on the service bill is for, but it should include those type of things. The specific things that were not checked that I ended up filling were - Brake fluid Power steering Anti Freeze Those 3 things were all low and needed added to More
I have been to many dealers of all makes in my 30+ years of driving. Justin is by far the best service rep in my life. I have tried to lure him away on many occasions to come work for me as a sales rep but of driving. Justin is by far the best service rep in my life. I have tried to lure him away on many occasions to come work for me as a sales rep but he always turns me down. His attention to detail and obvious loyalty to Valmark is what sets him apart. He is always dressed so professionally compared to his coworkers and I think really cares about what he's doing. I will continue to use Valmark at least until I can lure him away ;). Great service. All the time, Every time More
Big city service with small town attention. I used one of the big dealers in San Antonio prior to moving to Spring Branch and there is no comparison. I would sometimes leave my car for 3 or 4 days for minor the big dealers in San Antonio prior to moving to Spring Branch and there is no comparison. I would sometimes leave my car for 3 or 4 days for minor items and with Justin it's out in 1 in most cases. Sometimes for my maintenance services I will wait in the lounge and you never see him sit still. He is always on the go. He always explains everything in a way I can understand. Will continue to use Valmark as long as he is there. Keep up the great work!!! J.M More
I have been using this dealership since it was in the old building when it was downtown. Dealt with alot of different personnel but glad i have been using Justin Kelley for the last 6 or 7 years. He makes it building when it was downtown. Dealt with alot of different personnel but glad i have been using Justin Kelley for the last 6 or 7 years. He makes it really easy to get work done on my truck and keeps me up to date on the maitenance. One less thing i have to worry about. Thank Justin and Thanks Valmark t.d. More
this dealership is phenominal. Always smiling faces, always willing to help and Justin always remembers my name. Its the little things. I probably visit Valmark every 3 to 4 months for my oil changes an always willing to help and Justin always remembers my name. Its the little things. I probably visit Valmark every 3 to 4 months for my oil changes and he always recognizes me and says hi to my 3 kids and even calls them by name. Amazing. Always feel comfortable at the dealership and especailly dealing with Justin. Makes being a woman dealing with car issues a breeze. More