Valencia BMW - Service Center

I was finishing up a long road trip back to my home in Redondo Beach when I got a puncture on the freeway and needed to be home that night. Despite it being very late in the afternoon, when my tow truck p Redondo Beach when I got a puncture on the freeway and needed to be home that night. Despite it being very late in the afternoon, when my tow truck pulled up to the dealer, the Valencia service team was able to squeeze me into their schedule to replace my tire and get me back on the road in an hour. I am forever grateful!!! More

Bill Parks is an excellent service writer, after my scheduled service writer was delayed in checking me in, he took charge and got me moving quickly scheduled service writer was delayed in checking me in, he took charge and got me moving quickly More

Took my BMW X3 xDrive30i for service August 5, 2025, excellent service always. Bob Rowland, thank you for being a great customer service advisor to me for all these years. excellent service always. Bob Rowland, thank you for being a great customer service advisor to me for all these years. More

Very happy with the service. My car was towed there after hours with a flat tire. The next morning before I even had a chance to contact the service center, I received a text fro My car was towed there after hours with a flat tire. The next morning before I even had a chance to contact the service center, I received a text from my service advisor. Tire was replaced in about an hour. Great customer service and friendly staff. More

Great service. I arrived at my appointment time and I got checked in within minutes. Met with the service man, got the Paper work and they had a driver take me ho I arrived at my appointment time and I got checked in within minutes. Met with the service man, got the Paper work and they had a driver take me home and 2 hours later pick me up. Paid the bill and I was on my way home. More

Excellent first time service for my new car. Samantha delivered great customer service, very informative, and friendly. Car was ready in a short time. Very pleased! Thank You Samantha delivered great customer service, very informative, and friendly. Car was ready in a short time. Very pleased! Thank You More

It was a good service and a good environment in there while waiting. The staff were also friendly while waiting. The staff were also friendly More

Everything about the services that they offer is great! I was able to easily schedule an appointment on their app and from the moment I dropped off my car to get it serviced to picking it up, it was incre I was able to easily schedule an appointment on their app and from the moment I dropped off my car to get it serviced to picking it up, it was incredibly simple and fast. I received text messages about the status of the vehicle and after from the service advisor checking up with me. Wonderful and trustworthy dealership. More

Great customer service and provided me with optimal time for waiting. All my questions were answered. for waiting. All my questions were answered. More

Bob was immediately attentive , took me in and explained every step with respect and clear details to my service needs and options. every step with respect and clear details to my service needs and options. More