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Valley Hi Kia

Victorville, CA

4.7
687 Reviews

14644 Valley Center Dr

Victorville, CA

92395

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687 Reviews of Valley Hi Kia

February 26, 2026

My appointment was quick and easy, I authorized several other repairs and all were completed in a timely manner. Customer service representative was top notch. I do have one complaint. The dealership no More

by Doink822001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey
Mar 02, 2026 -

Valley Hi Kia responded

Thank you so much for the kind words! We’re glad to hear your appointment was quick and easy and that everything was completed in a timely manner. I’ll be sure to pass along your compliments to our customer service team — they’ll appreciate that more than you know. We also truly appreciate your honest feedback about the rides. We understand how important that convenience can be, and we know it makes a difference in your overall experience. While we’ve had to make adjustments to certain services, feedback like yours helps us continue evaluating what matters most to our customers. We value your business and look forward to seeing you again!

February 16, 2026

Quick service! Charlie was very professional and explained what needs to be done for the future. Thank you! More

by gemmapangan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Trejo
Mar 02, 2026 -

Valley Hi Kia responded

Thank you for the great review! We’re so glad to hear your service was quick and that Charlie took great care of you. He truly takes pride in making sure everything is clearly explained and that you feel confident about any future recommendations. We appreciate you trusting us with your vehicle — and we’ll be sure to pass the kind words along to Charlie. Thank you again!

February 03, 2026

This dealership is always a pleasure. The process in service is super easy. Charlie in service is always awesome with his customer service. More

by Jamminjerseys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie in service
Mar 02, 2026 -

Valley Hi Kia responded

Thank you so much for the continued support! We love hearing that your service visits are smooth and easy — that’s exactly the experience we aim to deliver every time. And we couldn’t agree more about Charlie… he truly goes above and beyond for his customers. We’ll make sure he sees your kind words. We appreciate you being part of our dealership family and look forward to seeing you at your next visit!

January 31, 2026

Ivan Vargas was the best help aswell as Paul Haley. They took care of me and made me feel comfortable and worked w my issue . More

by Caliemerald77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Hayley
Mar 02, 2026 -

Valley Hi Kia responded

Thank you so much for the kind words! We’re thrilled to hear that Iven and Paul took great care of you and made you feel comfortable throughout the process. That’s exactly the experience we strive to provide — working with you, understanding your concerns, and making sure everything is handled the right way. We appreciate your trust in our team and will be sure to pass along your compliments to both of them.

January 10, 2026

Everyone was really nice. Very good experience. Adan our salesman and Greg the manager were wonderful More

by Bphutter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam and Greg also the lady that helped us sign papers , Raed Farraj, Paul Hayley, Brian Ortega
Mar 02, 2026 -

Valley Hi Kia responded

We’re so glad you had a very good experience with us. Adan and Greg will be thrilled to hear your kind words — they both work hard to make sure every guest feels welcomed, informed, and taken care of. Please spread the word!

December 05, 2025

At the dealership in victorville, california, the service representative Reeco has been a blessing in serving me. With my needs when it comes to repair, he's been honest and extremely attentive in taking ca More

by BG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Hayley
Dec 08, 2025 -

Valley Hi Kia responded

Thank you so much for sharing this! We’re thrilled to hear that Reeco has been such a blessing in helping you with your repair needs. His honesty, attentiveness, and genuine care are exactly what we aim to provide every day. We’ll be sure to share your kind words with him—feedback like this truly makes a difference. We appreciate you choosing Valley Hi Kia and look forward to serving you again!

October 23, 2025

Very professional and excellent always get in and out on time they always get everything done right on time. More

by Sherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reeco Williams. 5 STARS...., Raed Farraj, Paul Hayley, Brian Ortega
Oct 29, 2025 -

Valley Hi Kia responded

Thank you so much for your kind words! We’re thrilled to hear that our team consistently provides timely and professional service. We truly appreciate your trust in Valley Hi Kia and look forward to keeping you on the road with confidence!

Oct 29, 2025 -

Valley Hi Kia responded

Thank you for your great feedback! We’re so glad to hear our team consistently provides professional and timely service. We appreciate your trust and look forward to helping you again at Valley Hi Kia!

October 20, 2025

Rene helped me thru the whole process. He was waiting for me at the door as I arrived for my appointment. He made everything easy and pretty quick if I’m honest. I was in and out efficient More

by Natalie C Tinjaca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rene, Danny & Eli
Oct 29, 2025 -

Valley Hi Kia responded

Thank you so much for sharing your experience! We’re so glad Rene was there to greet you and make the whole process smooth and easy. Hearing that this was your best car-buying experience means the world to us. Enjoy your new ride, and welcome back to the Valley Hi Kia family!

October 14, 2025

Wonderful service and best deal anywhere! Rene was very helpful and helped us get a new beautiful car! More

by Grammy_yaya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raed Farraj, Paul Hayley, Brian Ortega
Oct 14, 2025 -

Grammy_yaya responded

We have always had wonderful service at Valley hi kia dealership! Rene was wonderful and helped us with our beautiful new Kia K4 car purchase!

Oct 29, 2025 -

Valley Hi Kia responded

Thank you so much for sharing your experience! We’re so glad Rene was there to greet you and make the whole process smooth and easy. Hearing that this was your best car-buying experience means the world to us. Enjoy your new ride, and welcome back to the Valley Hi Kia family!

September 29, 2025

Excellent service, very responsive, employees very professional, and kind. I recommend this dealership. Adam was amazing. More

by 1moejoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, Raed Farraj, Paul Hayley, Brian Ortega
Oct 29, 2025 -

Valley Hi Kia responded

Thank you so much for your wonderful review! We’re thrilled to hear that Adam and the team provided excellent, professional service. Your recommendation means a lot to us — we appreciate you choosing Valley Hi Kia and look forward to seeing you again!

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