Valley Hi Nissan

Best Experience I had the best experience at Valley Hi Nissan. I bought a 2016 Morano Platinum and got a great deal. Matt Hagen was my sales person he had extensive k I had the best experience at Valley Hi Nissan. I bought a 2016 Morano Platinum and got a great deal. Matt Hagen was my sales person he had extensive knowledge of the vehicle and how it operates he also knew the Nissan policies and procedures extensively. He bent over backwards for me and even jumped through some hoops! I would recommend him to all my friends! The rest of the staff was just as nice! He was all by himself at the back of the building it was interesting how God seemed to have a hand in it he really needed the sale. I would definitely go back and buy a car from Valley Hi Nissan, truly the best experience! More

Well taken care of Mari in service was wonderful she met me at my car as soon as I pulled up. She kept me updated on the things that needed to be done on my car. She mad Mari in service was wonderful she met me at my car as soon as I pulled up. She kept me updated on the things that needed to be done on my car. She made sure I had a pleasant experience More

Valley Hi Nissan Always great customer service when I take my car in. Oil change is always quick and price reasonable. Always up front with recommend services and pric Always great customer service when I take my car in. Oil change is always quick and price reasonable. Always up front with recommend services and prices. More

service Great service. Very friendly and helpful. Wait time was exactly what I was told. Could not be happier with the service I received. Very happy overall. Great service. Very friendly and helpful. Wait time was exactly what I was told. Could not be happier with the service I received. Very happy overall. More

Great service department Alan handled a few recall issues with knowledge and ease. Would recommend to anyone and I would go back to have other issues handled knowing that it w Alan handled a few recall issues with knowledge and ease. Would recommend to anyone and I would go back to have other issues handled knowing that it will be taken care of. More

Good work Alan in service is amazing and gets things done I will continue to work with him and valley hi Nissan for all my vehicle meeds Alan in service is amazing and gets things done I will continue to work with him and valley hi Nissan for all my vehicle meeds More

Great help They are a professionally ran business . The customer service representative girl on Saturday was very helpful and understanding. She answered all my They are a professionally ran business . The customer service representative girl on Saturday was very helpful and understanding. She answered all my questions. I would recommend valley hi nissan always. More

Just got xxxxed They screwed up on contract. Told us we had to re do contract. We got there and we were going to redo contract and found out they were screwing us as They screwed up on contract. Told us we had to re do contract. We got there and we were going to redo contract and found out they were screwing us as far as amount financed we pointed that out to them so they didn't want to see what we were talking about. xxxx this dealership after we put 10k down on bew car. Scam we bought car for sale price of 21k put 10k down balance 20k how is that. xxxxxxxx shop other dealership NOT VALLEY HI NISSAN More

Awesome! Service dept did awesome. Very professional and courteous ! She was great to work with. Very friendly! Knowledgeable with services. Mari deserves a r Service dept did awesome. Very professional and courteous ! She was great to work with. Very friendly! Knowledgeable with services. Mari deserves a raise!! Will come again More

Never get the issues resolved We bought our 2013 Sentra and Altima brand new. We have had nothing but problems since we bought them. We took it to Valley Hi for service and they al We bought our 2013 Sentra and Altima brand new. We have had nothing but problems since we bought them. We took it to Valley Hi for service and they always make comments because we bought it at another Nissan dealer. We have the maintenance package/warranty. Everytime we take it in they want to charge us for oil changes or any other issue we have. Mind you oil changes are in the maintenance package. The transmission went out already 3 times in both cars. The brake systen replaced and batteries changed 2 times in less then 1 year. The altima has less then 40k and the Sentra less then 35k. Still covered under the maintenance plan and warranty. Before looking up the maintenance package on the car the start charging you for everything. We have to tell them all the time we have it covered. Then they say it is expired. This last time the Sentra was in the dealer they replaced the transmission. We requested our service records from Mary F and she refused to give us the copies. Mary F has a bad attitude. We took the car back because it was running bad and we asked them why do they keep telling us nothing is wrong with the car when it has no power and the transmission is still not working right. We ended up asking them if they were waiting for our warranty to expire so they could charge us to fix the problem. The service person Allan said "maybe". We ended up taking it to Palm Springs Nissan since we purchased the car there and since the transmission was still bad and we were told that Valley Hi did not reprogram the computer in the car after the new transmission was put in making the car run bad. After thinking it over we ended up trading the car in at Palm Springs Nissan for a Altima. They were very helpful. I would never recommend Valley Hi. Go elsewhere if possible. The service department is not helpful at all. Drive further. You will regret it if you go to Valley Hi. More