From the moment I walked into Valley Honda and was greeted by Fred Sims my experience was amazingly excellent in every way.
Fred was gracious, professional and attentive to my queries. I had been investigating other auto options in competing dealerships and originally this was a scouting visit.... but as I shared my interest in a crossover vehicle and Fred escorted me to compare the CRV with the HRV models in the showroom... and explained the differences...allowing me to sit in the driver's seat and get a feel for each, I knew a Honda was best for me.
After test driving an HRV ...I was sold.
As we worked through the process of options, Fred was masterful in helping me refine and build the vehicle that would be a perfect fit for me. Fred was respectful and patiently walked me through every phase of the process, taking time to answer my questions and concerns and making sure I understood all the significant details. He offered counsel, but respected my choices and decisions.
As a widow buying a vehicle on my own for the first time in 35 years, this was very
reassuring for me. I was treated like royalty from start to finish.
When I picked up my new vehicle...Fred walked me through a tutorial to learn how to make use of the special features of the vehicle.
Most impressive of all has been the after care extended. Fred has been available to answer any questions or concerns I might have after taking ownership of the HRV and made himself available for additional help with a follow up tutorial.
Overall, this is the best experience I have ever had with any of the dealerships I had considered and Fred a significant person in my decision to buy a Honda. You have a quality product...but it is the quality salesperson Fred that confirmed my decision to buy. Fred is an excellent representative of your excellent vehicles.
I Recommend This Dealer:
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