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Valley Honda Naperville/Aurora

4173 Ogden Ave, Aurora, Illinois 60504
Sales: (630) 851-5700
Service: (630) 851-5700
Parts: (630) 851-5700

Makes: Honda|Service Center
 
Excellent
99% Recommend

Overall Rating 4.9

1388 Lifetime Reviews

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Valley Honda Naperville/Aurora
1388 Lifetime Reviews
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Valley Honda Naperville/Aurora Info
Hours
Amenities
About Valley Honda Naperville/Aurora

Valley Honda is the Midwest's largest volume Honda dealership and ranks as one of the top 25 volume Honda dealerships in the U.S. A massive selection of Honda vehicles enable Valley Honda to provide tremendous savings the customer. Most importantly, however, is Valley Honda's focus on truly serving the customer. As a 7 straight Honda President's Award recipient, Valley Honda is recognized by American Honda as one of the highest customer satisfaction dealerships in the country. Huge Volume, Incredible Selection, and Tremendous Customer Satisfaction. This is the Valley Honda commitment to you.

About This Dealer | Hours of Operation | Amenities

About Valley Honda Naperville/Aurora Learn More

Valley Honda is the Midwest's largest volume Honda dealership and ranks as one of the top 25 volume Honda dealerships in the U.S. A massive selection of Honda vehicles enable Valley Honda to provide tremendous savings the customer. Most importantly, however, is Valley Honda's focus on truly serving the customer. As a 7 straight Honda President's Award recipient, Valley Honda is recognized by American Honda as one of the highest customer satisfaction dealerships in the country. Huge Volume, Incredible Selection, and Tremendous Customer Satisfaction. This is the Valley Honda commitment to you.

Sales/Showroom

Monday 9:00 AM - 9:00 PM

Tuesday 9:00 AM - 9:00 PM

Wednesday 9:00 AM - 9:00 PM

Thursday 9:00 AM - 9:00 PM

Friday 9:00 AM - 9:00 PM

Saturday 9:00 AM - 6:00 PM

Sunday Closed

  • After Hours Drop-Off
  • Automated Car Wash
  • Children's Play Room
  • Customer Lounge Area
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free WiFi
  • Instant Financing
  • Laptop Computers
  • Authorized Parts Store
  • Shuttle Service
  • Television
  • Vending Machines
1388 Dealership Reviews
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Sales (New)

"An Excellent Customer Experience"

Valley Honda and it's team of professionals dedicated to customer satisfaction won our business heads and tails over the competition where we had previously purchased 7 Honda vehicles. Before you visit Valley Honda, reach out for Katy Meyer who at this point is the best customer experience professional, in an automobile sales capacity, that we have ever had the pleasure and good fortune to work with. Tell her "Just Jim" sent you.

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Sales (New)

"No less than OUTSTANDING..."

Let me start by saying that I went to several car dealerships before choosing Valley Honda... and Valley Honda blew every other dealership out of the water! To the dealership itself - clean, modern, and comfortable, to the employees which were terrific in every way, to the automobiles and deals which were offered – Valley Honda has truly mastered the car buying experience for consumers. I worked with Katy Meyer, and she helped me to find a car I truly LOVED. She was very nice and knowledgeable, and certainly not pushy. Katy could answer ANY question I threw at her and the best part about working with her was that I felt comfortable and there was no pressure. I let Katy know what I was ideally looking for and what I would ideally like to pay – and together with the mangers, Tommy & Frank, we were able to come to a dream deal. Everyone was very supportive and helpful in adding to my full customer experience. I added some upgrades to my vehicle and they worked around my schedule to find the best fit for delivery. My car itself, a 2014 Honda Accord EX-L with navigation, is an 11 out of 10 – and that’s an understatement! I truthfully LOVE it! This was my second purchase from Valley Honda, and after looking at other dealerships – I know I will never go anywhere else. Thank you Katy, Frank, and Tommy!

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Reason For Visit
Sales (New)

"A great buying experience"

After a lot of going back and forth, we finally purchased our new Honda Civic. Randall was very patient and never pushed us into a car that we didn't love. He understood what we were looking for and was very active in finding it for us. He is very personable, caring and honest and always greeted us with a smile and a hug. (did I say it took us a while to decide on a car?) I would send anybody to him and know they were receiving the best service and price. He is one of the family now.

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Reason For Visit
Sales (New)

"Nate Casimir and Kurt Gonzalez are great!"

I purchased a new 2015 Honda Pilot. And from the very first time I test drove the Pilot, Nate and Kurt were both friendly and professional! Nate was always available to me for any questions I had regarding the vehicle. And the 2 times I went into Valley Honda prior to the actual day I purchased the car, I was greeted by Kurt with a hug! This was the second car that I had bought from Kurt. Valley seemed to have a good system in place. I was impressed with price and the customer service overall. I definitely would recommend going to Valley Honda!

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Sales (New)

"Great Experience"

I decided back in June that I wanted to purchase a Honda Accord, but I waited until the 2015 model was available. I picked it up last Saturday and I absolutely love love the car! Bill was very helpful walking me through all of the features on the car and took his time explaining them. The car buying process was painless and Bill was easy to work with. Bill took me on a tour of the dealership and I was completely impressed on how clean and efficient this dealership is. The whole experience working with other people on the paperwork process was also easy. I would recommend Valley Honda to anyone looking for a new Honda.Overall it was a great experience and go see Bill!!!!

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Sales (New)

"Valley is great! 2 new Hondas and counting."

Brandon did a great job in getting us into the 2013 Pilot. He was very responsive and knowledgable. I have no problem telling everyone to call Brandon at Valley.

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Sales (New)

"Best car buying experience I have ever had!"

I struggled with my decision for what vehicle I was going to buy for almost a month. When I came to the conclusion that I was staying with Honda I needed to figure out where I was going to buy my new car. I decided to go to Valley Honda. Having never been to this dealership and not knowing what to expect I was a little nervous. I was made to feel very welcomed right from the start. Their receptionist was very friendly and got me a salesperson immediately. I was met by a young man named Nate. He was extremely enthusiastic and very helpful throughout the car buying process. He was very knowledgeable about the cars. I did not feel any pressure to buy. Nate was more than patient with me and made the whole experience very comfortable for me. Next time I need a new car I will definitely go back to Valley Honda.

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Reason For Visit
Sales (Used)

"Really Impressed!"

My wife and I needed a new car to replace a 2001 Mazda that was falling apart. Neither of us had shopped for a car in about 14 years, so we weren't sure what to expect. We wanted to test drive a Honda, so we visited Valley Honda and were greeted by Andy Kovalsky. He showed us the cars we were interested in, took us for a test drive, and helped us understand our financing options. He was really helpful and professional and easy to work with the whole time. We still wanted to test drive another vehicle at another dealership, so we decided to go and do that. The level of service and cleanliness at Valley Honda was so great that it made the other dealership seem pretty pathetic. So naturally we made it back to Valley Honda as soon as possible to finish up the paperwork and drive away with our awesome new Honda. We decided to buy a certified pre-owned Honda Fit which was in excellent condition and had a very fair price. Once again, Andy was great to work with, answered our questions, and helped us with paperwork. Then we met with Roxann Murray to finish up the financing paperwork and she was also very kind, helpful, patient, and easy to work with. Everyone seemed really helpful and honest and just straight-forward and trustworthy and that makes all the difference. We also enjoyed the free Starbucks coffee bar in the waiting room. The waiting room, dealership, and service department were very clean. We're really happy with our car and with the purchasing experience at Valley Honda. I would highly recommend this dealership and would gladly work with Andy Kovalsky again.

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Employees dealt with

Roxann Murray


Reason For Visit
Sales (New)

"Jonathan brings me to the Honda side! "

After 25 years as a diehard Toyota fan (2 Corollas and 2 RAV4's), my wife insisted that I give Valley Honda a chance. My RAV4 lease had expired, and she had recently leased an Accord from Jonathan. She was so impressed with Jonathan, Valley Honda, and her new Accord, that she convinced me consider them. I did some research on the CRV, just to be open minded, but I truly believed that I could not be persuaded to leave Toyota, although the fact that the CRV had tremendous reviews in 2014 made me reconsider my position. When I walked into Valley Honda, Jonathan just happened to be there and he immediately and enthusiastically greeted my wife. This gesture, and the overall atmosphere of the place, impressed me immediately. I felt welcomed, appreciated and valued. After a few minutes with Jonathan, it was obvious that he loved what he was doing and that he had a great team to back him up. This was particularly impressive since we walked in the door about an hour before closing time, when I would expect much less energy and enthusiasm. He had lined up some CRV options for us very quickly and I was test driving one within minutes. I loved the CRV right from the start, and his knowledge of the line and options was invaluable in helping us decide which way to go. I realized that I had completely forgotten about my RAV4 at some point. While we were touring the facility, Jonathan talked about the history of the dealership and how lucky he felt to be a part of this team. It was obvious that Valley Honda has a great system in place to provide a great experience to their customers. My wife mentioned that he had called her recently to wish her a happy birthday. Since he had already sold her a car and had no idea that I was in the market, I was very impressed. Jonathan stayed with us well past closing time and crafted a tremendous deal on a 2014 CRV, fully loaded. Since it was so late, I decided to come back the following night to pick it up. Jonathan walked me through setting up the car with the same energy and enthusiasm he had the night before. This impressed me since he already had my business. Obviously, this is the standard for Valley Honda. I came back a few days later to have options installed, and I was treated exactly the same way by the service team. Seriously, I felt like I was in a Honda commercial and kept expecting to see cameras! This is what car dealerships want you to believe about them. The difference is that Valley Honda actually does it. Thank you, Jonathan, for the amazing experience. You and your team have a very bright future ahead! Joe Mazur

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Reason For Visit
Sales (Used)

"Excellent, friendly , knowledgeable and helpful staff"

After the end of my lease, I had to buy out my car. Brian Roman and Stehanie Stepnek from the dealership were very helpful. They completed the whole process starting from arranging the finance to the end. As I live in Michigan, they arranged everything very professionally without me having to drive to IL. I would recommend both of them with pleasure. Thanks Brian and Stephanie. It was pleasure dealing with both of you. Vinod Kaushal

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Stehanie Stepnek
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