Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Valley Motor City
Cuyahoga Falls, OH
921 Reviews
All About Valley Motor City in Cuyahoga Falls, OH
Here at Valley Motor City, we make buying a car and getting it serviced a piece of cake! As a family-owned and -operated business, we take a personable approach with our customers to ensure they get exactly what they need. We serve Cuyahoga Falls, OH, and the surrounding areas of Hudson, Stow and Akron. From our large selection of new and used vehicles to our outstanding service department, we’re your one-stop shop for all things automotive. Contact us today and we’ll be happy to assist you with anything you need!
We Make Financing Easy
Here at Valley Motor City, we strive to take the unnecessary stress out of the car financing process. We’ll help guide you through the available financing options and assist you in deciding whether you should buy or lease your new model. Not only that, but we also provide competitive rates, no-hassle credit checks and flexible payment plans that make car buying or leasing easier than ever. Start the process from the comfort of your couch via our online credit application, then someone from our finance team will happily help you get the keys to your dream model. Looking to save on your next purchase? Our user-friendly trade appraisal tool will give you an accurate quote on how much your current car is worth — then you can bring it to us to trade for a new one!
Contact Valley Motor City
Have any questions that we haven't answered above? We'd love it if you would reach out to us at Valley Motor City. It's easy to get in touch! Give us a call at 330.937-9481, chat us online or visit our location at 4100 State Road, Cuyahoga Falls, OH 44223. We look forward to serving our customers from Hudson, Stow and Akron and the surrounding areas.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 921 reviews
August 26, 2025
Super friendly kept me informed on the progress of my oil change. Came back and checked on me. Let me know what was going on. Great service, space.highly recommend. change. Came back and checked on me. Let me know what was going on. Great service, space.highly recommend. More
by Evilserri27
Employees Worked With
August 22, 2025
Have purchased 5 vehicles from this dealership over the last 25 years, and have had all my service work done there. Without exception, have been dealt with fairly and competently by knowledgeable sales, fi last 25 years, and have had all my service work done there. Without exception, have been dealt with fairly and competently by knowledgeable sales, finance, and service professionals. More
by Ted
August 22, 2025
Very friendly and helpful. Would recommend this dealership for sales and service. I have got 3 vehicles from here and will go back Would recommend this dealership for sales and service. I have got 3 vehicles from here and will go back More
by Mh0073
Employees Worked With
August 21, 2025
There are a lot of changes that happened at Valley Motor City in the last year. However, the only consistent is the wonderful welcoming I receive when I saw Betsy, Z and Toni! I took my Wrangler in for an o City in the last year. However, the only consistent is the wonderful welcoming I receive when I saw Betsy, Z and Toni! I took my Wrangler in for an oil change and all three greeted me and made me feel right at home. I’ve purchased MANY cars at Valley Motor City plus, sent family and friends to purchase vehicles here and it’s nice to feel like a person and not just a number! Thank you Betsy, Z and Toni for always being so kind and consistent! More
by MaryMorris77
August 19, 2025
Betsy has provided me the best service each time I bring my car in for service. my car in for service. More
by Tom
Employees Worked With
August 14, 2025
It was an absolute pleasure working with the team at Valley Motors City. They made the car shopping experience simple and enjoyable. My salesperson, Gary, was especially hardworking and friendly. Also w Valley Motors City. They made the car shopping experience simple and enjoyable. My salesperson, Gary, was especially hardworking and friendly. Also want to point out that the sales manager and credit manager were also professional, helpful and friendly. I highly recommend. More
by FBATTONJR
Employees Worked With
Other Employees :
Adam Black, New Car Manager - 5 stars!
August 13, 2025
My recent service appointment at Valley Motor City with Zyan Sheffield was the best service experience I have ever had at any auto service establishment. Zyan was extremely knowledgeable, courteous, and p Zyan Sheffield was the best service experience I have ever had at any auto service establishment. Zyan was extremely knowledgeable, courteous, and patient with the many questions I had about the issues my truck was experiencing. While there was nothing seriously wrong with my vehicle, Zyan treated it with care and importance. I will gladly bring my vehicle back here to Valley Motor City for service and will ask for Zyan Sheffield. I highly recommend him and this dealership. More
by sepcicr
Employees Worked With
August 12, 2025
Been with dealership for 15 years! Have a “Sound Peace” of Mind” with them always!!! Have a “Sound Peace” of Mind” with them always!!! More
by khearty06
August 11, 2025
Very quick and efficient purchase process. Knew all the mechanics of getting the deal done. Finance process was very efficient and clear. Knew all the mechanics of getting the deal done. Finance process was very efficient and clear. More
by Carbuyer1234
August 11, 2025
I have a lot of respect for everyone who works here . They treat me well and they are always friendly and kind very professional . I know that I can trust them and that is very important to me! They treat me well and they are always friendly and kind very professional . I know that I can trust them and that is very important to me! More
by butterflyb62
Employees Worked With
