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Valley Motor City - Service Center

Cuyahoga Falls, OH

4.7
114 Reviews

114 Reviews of Valley Motor City - Service Center

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July 26, 2025

Great service. Friendly staff and honest estimates. I highly recommend Valley Motor City for warranty and service work. More

by Wm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betsy Moles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Monaco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zyan Sheffield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristy Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

Good service department have bought several vehicles from Scott Jacobs in the past and will in the future More

by Iannaggi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betsy Moles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

Fast and easy auto service - highly recommend for any make or model, nice waiting area / a lot of cool cars and trucks to check out More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betsy Moles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Monaco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zyan Sheffield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristy Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2025

Customer services and staff are friendly and efficient. Mechanic staff completed services effectively and confidently. More

by RMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betsy Moles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Valley Motor City responded

Thank you for your kind words! We're happy to hear our friendly and efficient team, along with our skilled mechanics, provided you with confident and effective service. We appreciate your trust in Valley Motor City! Best regards, **Valley Motor City** 🚗🔧👍

June 28, 2025

I went in late in day for oil change was told there were two in front of me and asked if I wanted to wait it would be about an hour and 20 min. To geit done. I said OK and sure enough an hour and 25 min. I More

by Frzugaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Valley Motor City responded

Thanks for sharing your experience! We appreciate your patience with the wait and are glad we delivered on our promise. We look forward to seeing you again for your next visit! Best regards, **Valley Motor City** 🚗⏱️😊

June 23, 2025

Valley Motor provided friendly customer service! I wouldn’t trust anyone else with my van. More

by krudlosky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betsy Moles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Valley Motor City responded

That means the world to us—thank you! We’re honored to be the team you trust with your van and we’ll always be here to deliver the friendly, reliable service you deserve. Best regards, **Valley Motor City** 🚐🤝😊

June 14, 2025

Fast lane oil change was very through and look the expected amount of time. Everyone was very nice and professional. More

by heatheryates44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Valley Motor City responded

Thank you for sharing your experience! We're glad to hear that your Fast Lane oil change was thorough and timely, and that our team treated you with professionalism and care. We appreciate your visit and hope to see you again! Best regards, **Valley Motor City** 🛠️⏱️😊

June 14, 2025

Great service and they provided transportation while car get service from place and back to pick up vehicle I would recommend there service to anyone thank you valley motor for your excellent service on veh More

by Ike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Valley Motor City responded

Thank you for your kind words! We're happy to hear our transportation service and vehicle care made your experience convenient and positive. We appreciate your recommendation and look forward to serving you again! Best regards, Valley Motor City 🚗👍😊

June 10, 2025

Great service department! Friendly and helpful staff who listen to your concerns. I highly recommend this service department. More

by Sheralynn.sloan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Valley Motor City responded

Thank you for the great feedback! We're thrilled to hear our service team made a positive impression by listening and being helpful throughout your visit. Your recommendation means a lot to us! Best regards, Valley Motor City 🚘👍💬

June 09, 2025

Had service done on my 2021 Jeep. They were fantastic. Very good communication and did a great job on recall items for my vehicle. I recommend! More

by gdjohnson24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Valley Motor City responded

Thank you for the kind words! We're glad to hear your 2021 Jeep service went smoothly and that our team communicated well throughout the process. We appreciate your recommendation! Best regards, Valley Motor City 🚙🔧💬

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