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Van Bortel Subaru of Rochester

Rochester, NY

4.9
125 Reviews

4211 West Henrietta Rd

Rochester, NY

14623

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Showing 125 reviews

September 27, 2023

Actually was a great experience. ..Everything was up front, price of the outback, my trade-in value, cost of the upgrades, then the bottom line price.. More

by bkhouk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Pies
September 20, 2023

Excellent professionalism with everyone I dealt with. Would be the top recommendation for anyone looking for a new car More

by staintool
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Leonard, Ken Neufeglise
September 14, 2023

Very pleased with everything from the start to the end process, plus I am loving my new Forester ! More

by georgiesgirl2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Friedlander
September 06, 2023

This dealership went above and beyond to accommodate my needs from sales to finance. I highly recommend this dealership and will be buying all my cars from here. More

by kathyellsmore29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Hryhorenko
August 09, 2023

Staff at Van Bortel was very pleasant and informative - couldn't have worked out more smoothly, and I am very much enjoying my new car! More

by eweld
Recommend Dealer
Yes
Employees Worked With
Justin Larson
August 09, 2023

Excellent dealers who get you want you need with no fuss. Very quick to offer test drives on perfect cars and then you are sold! More

by dholmes117
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob, Maggie Ridge
July 19, 2023

Very customer oriented staff from start to finish. They truly aim to please in a very professional and friendly manner. More

by ncbeck04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vince Bovenzi
July 12, 2023

Great customer service. From the time I was greeted when came in till I picked up my car every one was great. recommend Van Bortel to anyone that is looking for up front not More

by tmshea95
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Pelow sales associate business mgr Ken Neufeglise
June 28, 2023

Very good clear and helpful nothing hidden and would recommend them to anybody looking for a subrau More

by john
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
chris pelow *****
June 07, 2023

I've bought quite a few new vehicles in my day and this recent purchase at Van Bortel of Rochester was by far the single best buying experience ever . My sales associate Sergio the business manager Stephan More

by Douglas G.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sergio Colon , Stephani Christian , Trystan ? all 5 star
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