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Van Bortel Subaru of Rochester
Rochester, NY
156 Reviews
Van Bortel Subaru of Rochester, located at 4211 W Henrietta Rd. in Rochester, NY, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 6:30 AM - 8:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
March 11, 2026
My car was recently serviced (3680).
Jake was welcoming, friendly, professionally knowledgeable, efficient, and he went above and beyond to make ME feel valued and taken care of from th
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by cpbuisman
Employees Worked With
Jake Zito
January 01, 2026
Great experience.
Shawn was friendly and professional. We were impressed when my wife bought her car in September and I decided I would deal with him when I wanted to
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by gbellanca
Employees Worked With
November 19, 2025
Purchase of my 2025 Outback was a very easy process and
the follow up has been outstanding. Dealer support has been excellent.
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by duanetkrueger
Employees Worked With
Dealership Inventory (389 Vehicles)
