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Van Horn Chevrolet of Plymouth
Plymouth, WI
899 Reviews
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August 01, 2025
I brought my vehicle in for an oil change and left with a blown motor. Vehicle worked fine before that no warning lights etc. They broke the dip stick off in my motor and blamed it on a piston malfunction. S blown motor. Vehicle worked fine before that no warning lights etc. They broke the dip stick off in my motor and blamed it on a piston malfunction. Scammed my warranty $20,000. I don't believe they replaced the engine. The replacement engine lasted 25,000 miles and it blew. They won't fix it now, they say it is out of warranty. Mind you there wasn't an issue with the car I had 54,000 miles on it. Now I have to hire an attorney as the car sits with a loan remaining and is non drivable. This place should be out of business. They charged a warranty $20,000 for something they caused and didn't fix and it barely made it 25,000 miles. I know other people with the exact same car and they don't have an issue, but they also didn't purchase from a Van Horn either. Don't buy from them. Save yourself the stress. When I went in for my oil change that day I had exactly 54,000 miles and they new by the time I came back for my next oil change I would be over 60,000 miles and out of warranty! They sabotaged my vehicle deliberately. I will prove this and take it to the news when I do. I will invest every penny I have to take them down. I purchased 6 vehicles from them in my life and the only vehicle I had an issue with was a brand new one under warranty. Go figure! I had to purchase another vehicle just to go to work. I will tell everyone to stay away from them. If GM had enough common sense they would cut ties with them. They give GM a bad reputation. More
by Melissab1380
Employees Worked With
Joel Noordyk
July 29, 2025
1st time I had someone that treat me with respect, and not try to screw me over . They had everything in front of me to break it down, and didn’t use a four square to scam me not try to screw me over . They had everything in front of me to break it down, and didn’t use a four square to scam me More
by Jstyck0408
Employees Worked With
Adam
July 10, 2025
Asked Brennan, salesman, to email a odometer statement by email with permission from the buyer in order to cancel a prior service contract and wouldn't do so. Poor after the sale service. email with permission from the buyer in order to cancel a prior service contract and wouldn't do so. Poor after the sale service. More
by Howard Louden
Employees Worked With
Brennan
June 25, 2025
We the Nowaks are pleased to to say we are impressed with the work of each and every member of your team we deal with many individuals on a weekly basis and from the moment we sent your team a message to the the work of each and every member of your team we deal with many individuals on a weekly basis and from the moment we sent your team a message to the night are Cadillac Escalade was delivered we have been impressed So Thank you to each one who made this experience such a pleasure it was done fast smooth and we are impressed Thank you to are sales team he has given us a great experience with your company Thank you Michael and Kimberly Nowak More
by Knowak
Employees Worked With
Jerry
June 03, 2025
Very helpful and amazing customer service, I had Erich Voigt as my sales representative. I purchased a vehicle online and had it shipped to me. Erich had great communication and was extremely patient with Voigt as my sales representative. I purchased a vehicle online and had it shipped to me. Erich had great communication and was extremely patient with the buying process online. Highly recommend him and will be using them in the future. More
by boydbrown04
Employees Worked With
Erich Voigt
