Van Horn Chrysler Dodge Jeep Ram of Plymouth

Worked with Patrick Greene. His service and experience was great. He walked us thru the whole process. Would recommend him to anyone. He was very knowledgeable with everything he explained. We asked plent was great. He walked us thru the whole process. Would recommend him to anyone. He was very knowledgeable with everything he explained. We asked plenty of question and had an answer to everything we asked. More

This dealership will forever leave me both flabbergasted and annoyed. I called in response to an ad on a 2021 RAM TRX, they had posted for sale at MSRP. All seemed well at first, salesman was good, the d and annoyed. I called in response to an ad on a 2021 RAM TRX, they had posted for sale at MSRP. All seemed well at first, salesman was good, the deal THEY drew up seemed great, the financing THEY secured through their bank (Chrysler Capital) was agreeable, and THEY even offered to assist in shipping the vehicle to me. I even managed to secure my own financing through Navy Federal at a slightly lower rate but made the decision to go with THEIR lender in order to expedite the deal and make THEM FEEL BETTER (A DEALERSHIP FEEL BETTER!), since noticed they seemed to mention quite a bit that people have stolen cars from them which was strange for a dealer to have such customer trust issues but I tried not to think much about it, especially since I could prove my finances. Also figuring those worries would be put to rest once credit was ran and financing was secured. We made it all the up to them overnighting me the paperwork to sign and was excited about getting my new truck (first brand NEW vehicle I had ever purchased!). The salesman even helped me register the Uconnect, I got insurance for it, the ad for it was taken down, so figured it was a done deal once I signed on the dotted line. Boy was I wrong! As all that excitement came to an abrupt bitter end, when I got a call from the GM of the dealership out of nowhere once AGAIN stating they’ve had issues in the past with people stealing these types of vehicles. That he didn’t want to sell it to me because he felt I was trying to STEAL their truck! That he was concerned because I just started a new higher paying job even though my last job still afforded me the ability to purchase the vehicle. Guess two bank's opinions and funds don't matter here, just their own warped perceptions. I did my very best to attempt to make this GM feel more at ease about the deal since I really wanted the truck. So much so, that I was even willing to overlook his odd, unjustified, and overly rude behavior. However, he kept reiterating that I looked like I was trying to steal their truck and that he didn’t want to do business with me. I offered a down payment even though both Navy Federal and Chrysler Capitol were already funding the deal without it, but he wasn't having it, I offered to provide more employment verification (even sent them my offer letter, pay statement, and a link to our company verification system), he wasn’t having it, answered all their questions and provided all the information they asked for, and still nope. So, in the end that was that, this dealership just left me with no truck and a ball of confusion, frustration, and disappointment. I never would have fathomed in my wildest dreams that something like this could happen. I worked extremely hard to get in a position to be able to afford my dream truck, only to get close, and have it dashed by a dealership’s paranoia. It would have been one thing for them to just say they didn’t want to sell the truck for whatever reason (felt they were selling too low or whatever else it might be) but to be called a THIEF over the phone just left me utterly speechless. Buyers especially military and veterans, should avoid this dealership and shop elsewhere! Apparently our business isn't welcomed here! More

Experience was awesome. I literally researched the truck about one day ago and it was everything I needed at the right price at the right dealership! about one day ago and it was everything I needed at the right price at the right dealership! More

Mike Tasche of Van Horn made my vanlife dream come true. He is kind, professional and will do everything in his power to satisfy you. He is kind, professional and will do everything in his power to satisfy you. More

Worked with Patrick Greene on my lease end Jeep Grand Cherokee. Ended up buying my vehicle, Patrick was great with giving my options and helping me with the buying process of my vehicle. I live an hr awa Cherokee. Ended up buying my vehicle, Patrick was great with giving my options and helping me with the buying process of my vehicle. I live an hr away from the dealership but will come back for my next vehicle. More

Great working with Mark Sloan answered all my question. Hard working sale men. Took all the time I needed did not rush me. No pressure me not to anything Hard working sale men. Took all the time I needed did not rush me. No pressure me not to anything More

Love it came down to my my new jeep! Very fast easy to work with:) In and out within a couple hours would highly recommend this dealership to anyone! work with:) In and out within a couple hours would highly recommend this dealership to anyone! More

Great selection of vehicles, I never felt pressured to purchase, and I found a vehicle that I love! Plus free oil changed for life as well! purchase, and I found a vehicle that I love! Plus free oil changed for life as well! More

Billy and Nick were awesome to work with! We found the perfect truck that for our needs and our budget. The whole process was quick and easy and we really couldn’t be happier. We had stopped at a few deal perfect truck that for our needs and our budget. The whole process was quick and easy and we really couldn’t be happier. We had stopped at a few dealerships before this one and afterwards agreed that for our future car buying needs, we will come straight here and not waste our time. We were impressed with the selection of trucks and vehicles especially in a time when there’s a shortage. Thank you! More

Billy was responsive and knowledgeable. If he didn’t know the answer he didn’t blow smoke and went and got the right answer for me. All around the experience has been easy and good. the answer he didn’t blow smoke and went and got the right answer for me. All around the experience has been easy and good. More