Van Horn Hyundai of Fond du Lac - Service Center

Excellent service. Highly recommend. Great communication and transparency. I would highly recommend coming back and having family or friends to come to them to get issue resolved. and transparency. I would highly recommend coming back and having family or friends to come to them to get issue resolved. More

Had both of our Elantra’s serviced in the last week. Pleased to report we’re very satisfied with the work done, especially on the one I drive. The issue with the airbag sensor proved a frustrating fix Pleased to report we’re very satisfied with the work done, especially on the one I drive. The issue with the airbag sensor proved a frustrating fix, which ended up requiring an entirely new passenger seat having to be installed. KUDO’s to the crew for persisting in determining the problem. KUDO’S especially to Kevin and Ben for providing us transportation during this endeavor. More

Visit entailed lube/oil/filter, plus fixing the airbag sensor which has been intermittantly on past two weeks. As I was pulling out of the dealer lot,....the light came back on!! Went back in and report sensor which has been intermittantly on past two weeks. As I was pulling out of the dealer lot,....the light came back on!! Went back in and reported the issue was not fixed. I didn't have time to wait some more as I had been there 2 hours. I said I'd come back another day. Kevin (service manager) saw me leave and knew I wasn't happy so he came out to my car, and said to leave the car and offered a vehicle to get me home. THANK YOU Kevin!!! Turns out part had to be ordered, car will remain at dealership until repaired. More

Ben was so helpful in the service department. He made sure my problem was fixed and even had me drive it to ensure my satisfaction! He was friendly and worked with me and his team to ensure I was cared f sure my problem was fixed and even had me drive it to ensure my satisfaction! He was friendly and worked with me and his team to ensure I was cared for! More

The service went very well, the young man at the service counter was very attentive and informative as well as took care of all of my concerns, including fixing my heat control switch.. Great Thanks! counter was very attentive and informative as well as took care of all of my concerns, including fixing my heat control switch.. Great Thanks! More

Austin was great to work with. He was very attentive and kept me informed of the technicians progess while I waited for the work to be completed. kept me informed of the technicians progess while I waited for the work to be completed. More

Very Friendly and knowledgeable staff! Easy to schedule an appointment and great service. Even in these difficult times the staff stays devoted to making their service as safe and timely as possible. an appointment and great service. Even in these difficult times the staff stays devoted to making their service as safe and timely as possible. More

Very friendly staff and service They even washed my car Very friendly staff and service They even washed my car Great experience I would recommend the service. Very nice waiting area Great treats an Very friendly staff and service They even washed my car Great experience I would recommend the service. Very nice waiting area Great treats and coffee More

Logan was very nice guy. I didn’t have an appointment scheduled. He got me for a oil change and tire rotation. Didn’t have a wait long. Everyone had on a mask. Overall great service. scheduled. He got me for a oil change and tire rotation. Didn’t have a wait long. Everyone had on a mask. Overall great service. More

This was my second time there for an oil change. Customer service was beyond expectations! Only recommendation is to tell full cost including labor. Happy! Customer service was beyond expectations! Only recommendation is to tell full cost including labor. Happy! More