Vandergriff Hyundai

Good service and competence personnel , I was highly satisfied with the service provided and management satisfied with the service provided and management More

Good service and they took care of me before closing same day greatly appreciate it!! 👌🏾 day greatly appreciate it!! 👌🏾 More

Beware of deceptive business practices! I had an extremely disappointing and frustrating experience with Vandergriff Hyundai. I purchased a vehicle in early March 2025, put down a $3,000 I had an extremely disappointing and frustrating experience with Vandergriff Hyundai. I purchased a vehicle in early March 2025, put down a $3,000 down payment, and was fully approved through financing. Over a month later, the lender backed out of the deal (not my fault), and I was forced to return the vehicle to the dealership. I was initially told I’d receive my full down payment back, but Vandergriff Hyundai management (used and general sales managers) then informed me they were withholding over $400 due to “mileage.” There was nothing in the contract stating they could legally do this, especially when the deal was canceled by the lender—not by me. When I filed a complaint with the Better Business Bureau, Vandergriff Hyundai doubled down and falsely claimed there was damage to the vehicle, citing a “splash shield” issue. This was not true—the splash shield was loose and was removed by the dealership themselves after I notified them of it during my ownership. At no point was this ever mentioned as damage until I challenged their decision to withhold my money. Only after I pushed back and exposed their lies on the BBB did they finally refund the remaining amount of my down payment. This whole experience felt shady and dishonest. I expected professionalism and transparency but was instead met with deceptive tactics, false claims, and a lack of accountability. I would strongly urge anyone considering buying a car here to shop elsewhere. This dealer violated the Texas Deceptive Trade Practices act and several other consumer laws of Texas with these business practices. More

They are really nice people working there. They are going to install anti theft software on my Accent They are going to install anti theft software on my Accent More

Very pleased with most aspects, only exception being some hiccups with online features, specifically with the forms required for the Nline program loaner car. hiccups with online features, specifically with the forms required for the Nline program loaner car. More

Always great friendly service. No runaround. Clean and professional service. Always keep me informed of progress. No runaround. Clean and professional service. Always keep me informed of progress. More

I took my SUV into VanderGriff Huyndai and they found the issue I reported and fixed it. They found another issue needing attention and my extended warranty paid for that. The constant updates by thei the issue I reported and fixed it. They found another issue needing attention and my extended warranty paid for that. The constant updates by their staff was appreciated. Very great service! More

I have long been extremely unhappy with the service department. I had my older model Hyundai towed here because it would not start. They had my car for over a week, charged me over $900 and two days la department. I had my older model Hyundai towed here because it would not start. They had my car for over a week, charged me over $900 and two days late my car is hesitating to start and the check engine light is back on. Not happy at all. More

I inquired about a loaner vehicle to the service advisor he stated there were none available, and I would be put on a waiting list, Monday through Thursday no response re loaner vehicle. Transmission issue he stated there were none available, and I would be put on a waiting list, Monday through Thursday no response re loaner vehicle. Transmission issue was not resolved . Vehicle was not washed, however, I was provided a card for an off site drive through wash. More