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Vera Buick GMC - Service Center

Pembroke Pines, FL

4.8
1,147 Reviews
Call Service Center (954) 871-2630

1,147 Reviews of Vera Buick GMC - Service Center

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June 11, 2025

Nestor has great communication. He set up my vehicle pickup, kept me informed during the day and made a great recommendation for my service. Super happy with the team. More

by bobby68
Recommend Dealer
Yes
Employees Worked With
Nestor
Report | Print
Jun 11, 2025 -

Vera Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Buick GMC! Experience The Vera Difference Gustavo Rodriguez Service Director

June 11, 2025

Demasiada demora en la entrega del carro más de dos horas de espera y con una cita programada. More

by carlosama1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No se el nombre del señor.
Report | Print
Jun 11, 2025 -

Vera Buick GMC responded

Thank you, Carlos, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Leo Pena Service Manager

June 11, 2025

Experienced great customer satisfaction at all times, Mike Hernandez our service manager all went above and beyond to please our questions, MH is a charismatic individual that focus in customer relations More

by ricocr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hernandez
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Jun 11, 2025 -

Vera Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Buick GMC! Experience The Vera Difference Gustavo Rodriguez Service Director

June 11, 2025

I liked but you could wash the car after the service it will be wonderful More

by dirceumenezes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torres Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2025 -

Vera Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

June 07, 2025

Excellent service. The pick and delivery is such a great way to get service on my car. More

by OWLY33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Montoya
Report | Print
Jun 07, 2025 -

Vera Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

June 06, 2025

As always Vera Cadillac service is an exemplary performance that other dealer should emulate or at lease try to imitate More

by Pnneed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2025 -

Vera Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Buick GMC! Experience The Vera Difference Gustavo Rodriguez Service Director

June 05, 2025

Mikell was very knowledgeable and professional , I don’t think need to write so many words More

by fory143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikell
Report | Print
Jun 06, 2025 -

Vera Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

June 04, 2025

Speedy service was promised and received. I would like to thank Giovanni for fulfilling that commitment. More

by cynthia_macon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni- Service Dept.
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Jun 04, 2025 -

Vera Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

June 02, 2025

Giovanni was fantastic. His service was exceptional and his attention to detail was great. Vera Cadillac is very lucky to have him More

by norm8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
Report | Print
Jun 02, 2025 -

Vera Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

June 02, 2025

Very profesional people and very quickly with the process with papers and documents. It was a very nice experience. More

by EMILIO.BALCEIRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2025 -

Vera Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

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