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Vera Buick GMC - Service Center

Pembroke Pines, FL

4.7
1,186 Reviews

1,186 Reviews of Vera Buick GMC - Service Center

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August 21, 2025

The best service and customer service in Florida , great sales team , thanks you for everything More

by mayitosenalle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Aug 21, 2025 -

Vera Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

August 21, 2025

Purchased new gmc truck everything went smoothly and was able to do remotely great experience More

by justinbecky10
Recommend Dealer
Yes
Employees Worked With
Alain Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Vera Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

August 21, 2025

Everybody were very nice and polite. . excellent and professional service. Thank To all of you . Miryam Castillo More

by miryamcastillo05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anwuar
Aug 21, 2025 -

Vera Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Buick GMC! Experience The Vera Difference Gustavo Rodriguez Service Director

August 20, 2025

Great dealership, Great service, I have brought 6 vehicles from vera in the pass. And have never went wrong More

by broam9
Recommend Dealer
Yes
Employees Worked With
Michael
Aug 20, 2025 -

Vera Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

August 20, 2025

My brake sensors went out 40k they would not fix it through my warranty. They said they would fix it if I spent money getting my brakes done when it was time. Which it wasn’t time at 40k miles. So they More

by BLOMCHAD
Recommend Dealer
No
Employees Worked With
Service
Aug 21, 2025 -

Vera Buick GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Leo Pena Service Manager

August 18, 2025

This dealership is one of the good ones. Especially the parts department. Scott is the man! More

by AHELIA1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Aug 18, 2025 -

Vera Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

August 18, 2025

Very attentive and responsive staff. They provide exceptional service and keep you informed on the progress of you vehicle. More

by flac67aja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio
Aug 18, 2025 -

Vera Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Buick GMC! Experience The Vera Difference Gustavo Rodriguez Service Director

August 06, 2025

I had an appointment for an oil change and tire rotation. I was told the wait was 2.5 hours. I was waiting for more than 4 hours. Plus people who arrived afterwards got their vehicles before me. When I expre More

by JPEREZ1484
Recommend Dealer
No
Employees Worked With
Anwar
Aug 06, 2025 -

Vera Buick GMC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Leo Pena Service Manager

August 05, 2025

Fast, efficient and courteous service that is time efficient. Conveniently located with a pleasant waiting area. A good value and overall. More

by maristar714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikell
Aug 05, 2025 -

Vera Buick GMC responded

Thanks for sharing about your experience with Vera Buick GMC. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

August 05, 2025

Exceptional service and professionalism. Omar went above and beyond to accommodate our demands. Highly recommend Vera Buick. More

by lynda4013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Aug 05, 2025 -

Vera Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

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