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Victorville Motors

Victorville, CA

Overview
Reviews
4.8
198 Reviews
Call Dealership (760) 981-1500

14617 Civic Dr

Victorville, CA

92394

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Showing 198 reviews

May 07, 2025

Had warranty issue with our a/c. They got us in right away and had a rental car available within about 30 mins. The car was returned with the repair completed within the promised t More

by BParks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
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May 08, 2025 -

Victorville Motors responded

We're thrilled to hear you had a smooth experience with your A/C repair and rental car. Providing excellent customer service is our priority, and we're glad we could meet your needs quickly. Your feedback truly motivates us to keep up the great work! Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

May 04, 2025

A great dealership they treat you with respect and willing to work with you . I found what i was looking for had out quick no draging there feet and no bull very straight forward and finance wass quic More

by mlkerbow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
All employees
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May 05, 2025 -

Victorville Motors responded

We couldn't be happier to read about your car-buying experience and see that it was a seamless process for you. Thank you for choosing us here at Victorville Motors and for taking the time to share this. Should you ever have any questions about anything, please don't hesitate to ask. You're family now. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

April 23, 2025

Personally had a great experience, friendly staff and good customer service. The salesman even brought the car to my home to be viewed once it was available. Would recommend. 5/5 stars. More

by d.lemar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisette and Logan
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Apr 23, 2025 -

Victorville Motors responded

We're here to help and happy to see that our team was extremely accommodating and made this process as easy as possible for you. Congrats on your new vehicle and welcome to the family. Should you ever have any questions about anything, please don't hesitate to let us know. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

April 02, 2025

Really helpful nice people. Help me the truck I wanted and worked with me to buy it. More

by grantwolfiehaney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Becerra
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Apr 02, 2025 -

Victorville Motors responded

Grant, Congrats on your new truck. It's a pleasure to see that our team was able to assist you and ensure you drove home satisfied. We appreciate the opportunity to earn your business and we hope to serve you again in the future. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

February 28, 2025

Provided Excellent service, no pressure or pushy salespeople. Clean and modern facility. Very attentive friendly staff More

by Jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
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Mar 03, 2025 -

Victorville Motors responded

Jenny, We're pleased to see you felt comfortable during your visit here and enjoyed our facility. We appreciate you choosing us for your vehicle needs. Should you ever need anything in the future, please don't hesitate to let us know. We're here to help. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

February 28, 2025

"Exceptional service, knowledgeable staff, and seamless process made for a fantastic warranty recall experience at this outstanding dealership!" More

by Kevin Bolanos Benito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José Molina
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Mar 03, 2025 -

Victorville Motors responded

Kevin, We take pride in providing quality service here and we're happy to see you received just that. Thank you for both your business and feedback. We hope all is well and we hope to have the opportunity to serve you again in the future. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

February 27, 2025

After 20 yrs of purchasing cars from Victorville Motors, they are always a pleasant business to deal with. The service department is best in customer service with assisting us in correcting any issues, frie More

by lmanser44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Mar 03, 2025 -

Victorville Motors responded

Thank you so much for your loyalty to us here. We're incredibly lucky to have you as a valued guest and we hope to continue to work together for another 20+ years. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

February 26, 2025

Always have great service advisors! I usually request Haleigh or Celina, they are wonderful! Top notch ladies! More

by kaleighsooter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haleigh, Celina
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Feb 27, 2025 -

Victorville Motors responded

Thank you so much for being a valued guest, Kaleigh. We're happy to see Haleigh, Celina, and our team always make sure you receive the best service possible. We hope your vehicle is treating you well and we look forward to continuing to work together for years to come. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

February 14, 2025

Jason was very accommodating. Even followed up twice after I picked up my car from the service department More

by Brendasue122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Feb 18, 2025 -

Victorville Motors responded

Brenda, It's great to see Jason was helpful and provided great follow-up after your service visit. We hope your Jeep is treating you well and we hope to have the opportunity to work together again in the future. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

February 11, 2025

Excellent customer service. Found me what I wanted and and I was driving off the lot in no time. Great sakes, service and F&I More

by teresabrooks158
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier
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Feb 12, 2025 -

Victorville Motors responded

Teresa, We appreciate the opportunity to earn your business and we're happy to see our team got you in and out and on your way in your new Jeep. We hope you're enjoying it thus far and we hope to have the opportunity to serve you again in the future. Regards, Kevin Smilen General Manager ksmilen@vvmtrs.com 760-981-1572

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