Victory Chevrolet Buick of Garnett
Garnett, KS
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Took two times of getting truck down there , to compete diagnostics first time was oil change tire rotation, and diagnostic on transmission no call till after 4:30 truck had to stay overnight. Tech didn’t diagnostics first time was oil change tire rotation, and diagnostic on transmission no call till after 4:30 truck had to stay overnight. Tech didn’t show up the next day. Second schedule was an all day thing.. seems like there’s no concern for the customer time or travel to get vehicles. Understand her isn’t an issue with the transmission. This place is done all the oil changes and whatever need to be done. Did not get a good in depth diagnostic gotta maybe this if that don’t work it’s a transmission there has to be more to it in this if it’s a professional place not upset that it come out that I need some type of transmission work. It’s just all the time and the lack of details. More
Overall, it was a pleasant and quite quick experience. We found an issue in the used car I was purchasing and they accomodated us with a solution that benefited both. We found an issue in the used car I was purchasing and they accomodated us with a solution that benefited both. More
My buying experience with Victory Chevrolet was excellent… Raymond Beckman has been my family’s “go-to guy” for many years. Raymond was able to find exactly what I wanted and get it in to Victory’ excellent… Raymond Beckman has been my family’s “go-to guy” for many years. Raymond was able to find exactly what I wanted and get it in to Victory’s lot in a very short amount of time. At delivery there was an issue with my new 2025 Chevy Tahoe, On-Star module was bad. Raymond Beckman took care of me as usual. It took FOREVER for GM to get them the part, but each time it had to be taken to dealership Raymond brought a loaner for me and picked up my vehicle. The service department was easy to work with and did an excellent job once the part came in. More
They no longer will accept my checks I have paid my bill with chevy for over 4 years and had no problems. New dealer comes to town and no longer can I pay by check. I have to use a credit card. I am trying with chevy for over 4 years and had no problems. New dealer comes to town and no longer can I pay by check. I have to use a credit card. I am trying to pay off my credit cards not add to them. Now I have to find a way to get my service done elsewhere. Thanks victory you come to town and already are screwing loyal chevy customers. More
They showed us plenty of choices for a car that was of interest to us and within our budget. It was nice to know the car was originally sold by Ray and the former owner was still trading with Ray. Mike w interest to us and within our budget. It was nice to know the car was originally sold by Ray and the former owner was still trading with Ray. Mike was attentive and helpful. Lisa was very good at explaining the options for assorted protection subscriptions. More

