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Victory Chevrolet Cadillac

Petaluma, CA

4.5
32 Reviews
Thank you for the opportunity you have given to us! At Victory Chevrolet Cadillac we understand you have many choices when selecting the dealership you want to do business with. We are determined to provide you with the best purchasing and ownership experience for your vehicle. We are a full-service dealership family-owned and operated for over 30 years.
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1360 Autocenter Dr

Petaluma, CA

94952

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Showing 32 reviews

February 06, 2026

Fernando was extremely helpful throughout the entire process. My car broke down and I called to make sure I can have it towed to the dealership since it was close to closing time. He stayed until I got More

by mbreiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Feb 06, 2026 -

Victory Chevrolet Cadillac responded

Thank you for sharing your experience with our service team and for trusting us with your Chevrolet Traverse. We’re glad our team stayed late to help you, provided a loaner vehicle, and kept you informed throughout the repair. We appreciate your kind words and look forward to assisting you again.

February 04, 2026

Victory Chevrolet has been taking care of our vehicles for about 10 years. We always get great service with good communication. Fernando has been our main person, and he is fantastic. Frank took care of m More

by echase0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank for the Blazer service, Fernando for Silverado and Tahoe service
Feb 04, 2026 -

Victory Chevrolet Cadillac responded

Thank you for entrusting your Chevrolet vehicles to us over the past decade. We’re glad our service team has kept you informed and delivered consistently great care. We look forward to continuing to service your vehicles.

February 03, 2026

I can in for a 7500 mile service and the check engine light was on and was getting an alert to service transmission. So they did the servicing but did not address the check engine light, or the service t More

by BRYON.P.HERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Francisco
Feb 06, 2026 -

Victory Chevrolet Cadillac responded

We're sorry to hear about your experience, Bryon, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 31, 2026

great service, customer service was on point would definitely recommend this dealership to anyone. Thanks More

by seanhensley69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Jan 31, 2026 -

Victory Chevrolet Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Victory Chevrolet Cadillac.

January 30, 2026

Fernando is great. He got my vehicle serviced quickly and was thorough. Great job guys !! More

by MSEUFERER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Jan 30, 2026 -

Victory Chevrolet Cadillac responded

Thanks for sharing about your experience with Victory Chevrolet Cadillac. We appreciate your business and hope to see you again soon!

January 27, 2026

It was very easy to get an appointment for my vehicle. They also have a comfortable place to sit while waiting. More

by JHUGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Person who handled my work order.
Jan 27, 2026 -

Victory Chevrolet Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 23, 2026

Brian was great. The service prices are expensive but he was honest and communicated well More

by COACHFRANK7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian. In service
Jan 24, 2026 -

Victory Chevrolet Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Victory Chevrolet Cadillac.

January 21, 2026

Bryan was so nice and very helpful and accommodating - and updating by phone. Very pleased. More

by kathycorda94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Jan 21, 2026 -

Victory Chevrolet Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 19, 2026

Great sevice, friendly staff and propt scedualing, Thank you for getting my 2024 chevy silverado seviced and back to me so fast. More

by RJHVAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember his name but he was very friendly.
Jan 19, 2026 -

Victory Chevrolet Cadillac responded

Thank you for choosing Victory Chevrolet Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 15, 2026

In the past Dennis who use to be my advisor was always amazing great attitude, but I went in 1/14/26 at 9am and I’m assuming it was the manager on the service side who came in all rude yelling and cursing More

by nandez.izabel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Jan 16, 2026 -

Victory Chevrolet Cadillac responded

Thank you for bringing this to our attention, Izabel, and we'd like to learn more about your recent experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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