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Victory Chevrolet Cadillac
Petaluma, CA
54 Reviews
Thank you for the opportunity you have given to us! At Victory Chevrolet Cadillac we understand you have many choices when selecting the dealership you want to do business with. We are determined to provide you with the best purchasing and ownership experience for your vehicle.
We are a full-service dealership family-owned and operated for over 30 years.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 54 reviews
December 11, 2019
What a joke. I dealt with martein twice. He is so rude and gets mad when you catch him lying. When he called the first time he didn’t know I didn’t come down or even who I was. Then he called again asking and gets mad when you catch him lying. When he called the first time he didn’t know I didn’t come down or even who I was. Then he called again asking if we are moving forward. I told him nope we are looking at another dealer too. He got all upset. Then once that other dealer fell through I went back to that dealer and got him again. Told him what I was looking for. He said he could get it and call me back in 5mins. 1hr later he calls back very rude saying he was dealing with other customers and he can’t get my truck. He claimed he called all the dealers in 1500 miles. That wasn’t true. Then tried to up sell me on a different truck. When I told him no he became very rude. I thanked him and hung up with him. Will never be back. More
by Pieman16
Employees Worked With
Martien
November 23, 2018
Good Prople - Easy to Get Service The dealership is very conveniently located. You can often get an appointment the same day. They staff is friendly and helpful. I was using Platinu The dealership is very conveniently located. You can often get an appointment the same day. They staff is friendly and helpful. I was using Platinum Chevrolet- they were terrible. I now go to Victor and will buy my next car from them too. More
by John Doe
Employees Worked With
Torres.
May 26, 2017
New Purchase Horrible Experience Bought a brand new 2017 Silverado and the truck has been in the shop more days than we've been able to enjoy it. Experience with how Sales Manager, Da Bought a brand new 2017 Silverado and the truck has been in the shop more days than we've been able to enjoy it. Experience with how Sales Manager, Damien, has handled this was below average. Extremely unprofessional and rude. Truck has already had multiple repairs and dealership unwilling to work with us to resolve all issues. Won't even offer a rental for the time necessary to fix all repairs. The multiple issues have not all been resolved and we're expected to drive it with what they think is a "transmission" issue on top of having a door latch and switch replaced, bad brake fluid switch and a high speed shimmy issue. Huge safety concern for a Mom driving her children! Complaints will be filed with the States Attorney and the Better Business Bureau. Would never recommend this dealership to anyone. More
by CGodfrey
Employees Worked With
Damien
February 03, 2014
Visited looking for new or used Tahoes. After just a few minutes, I found a great car and was offered an extended test drive. Everything was great - the price was actually below what I expected to pay, and minutes, I found a great car and was offered an extended test drive. Everything was great - the price was actually below what I expected to pay, and the financing went easily. Great experience. More
by no2narcosis
Employees Worked With
Oreste Gonella, Tom Bevan
