Victory Chevrolet Buick GMC Highlands - Service Center

Great service and kept me up to date on the process of the service they were doing the service they were doing More

Dealership is fine. I was unhappy having to wait to get my car when it was finished and just sitting outside for over 45 minutes. I was unhappy having to wait to get my car when it was finished and just sitting outside for over 45 minutes. More

Quality of customer service is not nearly as good as Bob Robinson. Not as personal. Robinson. Not as personal. More

I took my vehicle to Victory after having it looked at Whitesides Chevrolet two different times for the same problem with nothing being corrected. Victory listened to my concerns and found and fixed the p Whitesides Chevrolet two different times for the same problem with nothing being corrected. Victory listened to my concerns and found and fixed the problem within 30 minutes of being there. Victory Chevrolet did a great job!! More

Everyone at the dealership was friendly. My truck runs an starts very well after repairing the fuel pump. My truck runs an starts very well after repairing the fuel pump. More

The dealership is new to me but I would buy another car there. The general manager was very accommodating. He made sure I had dependable transportation during my vechicle's repair. there. The general manager was very accommodating. He made sure I had dependable transportation during my vechicle's repair. More

Polite people, quick service, knowledgeable technicians. . Would buy from again and recommend to other people! . Would buy from again and recommend to other people! More

I entered into a high oil consumption test on 6/27/25. Perversely the 6.6l vehicle was burning 3 quarts to a 5000 mile oil change. At 582 miles driven, I checked the oil and it was 1/2 way on the hash mar Perversely the 6.6l vehicle was burning 3 quarts to a 5000 mile oil change. At 582 miles driven, I checked the oil and it was 1/2 way on the hash marks- 1/2 qt. low. The “tech” stated the entire hash mark is a 1/2 qt mark and it was a 1/4 qt low, he didn’t add any oil. 7/16/25 at 1013 miles driven I (picture)witnessed the “tech” check the oil at the bottom of the hash marks, he stated it was only 1/2 qt low, took the truck back into the garage area and added an unknown amount of oil. We all know at the bottom of the hash marks the oil is 1 qt low. 7/23/25 at 1448 miles driven I checked the oil, it was 1/3 to 1/2 qt low the “tech” stated it it was a 1/4 qt low. My background in changing oil/servicing vehicles is, 15 years servicing/ maintaining equipment and vehicles for a pipeline contractor. We also all know the full hash marks on any vehicle is 1 qt low. Maybe the “tech” needs training. I’m not trying to get the engine replaced or overhauled if not needed. I realize the next step should be to try heavier oil so I don’t have to add a quart every 1000 miles. Very disappointing. More

The service department is best part of victory Chevrolet. They will take care of your vehicle like it is their own. They will take care of your vehicle like it is their own. More

They are very knowledgeable,and helpful. My issue with my 2025 Trax is not resolved. I think the part is on back order or something so my check engine light is still on. It is an emission is My issue with my 2025 Trax is not resolved. I think the part is on back order or something so my check engine light is still on. It is an emission issue. More