
Victory Chevrolet
Charlotte, NC
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321 Reviews of Victory Chevrolet
They were very courteous and answered all my questions we'll take my car back for all the services and warranty work even though I didn't buy the car from them we'll take my car back for all the services and warranty work even though I didn't buy the car from them More
My experience was awesome from beginning to the end. I told him what my issues was, and they took my information and went from there and found a problem and fixed it. Great and fast service. I told him what my issues was, and they took my information and went from there and found a problem and fixed it. Great and fast service. More
Very timely response in scheduling and rescheduling. Terell was very attentive to my request , but I do not think that my vehicle was driven to listen for my described issue. Terell was very attentive to my request , but I do not think that my vehicle was driven to listen for my described issue. More
Good deal on my vehicle. John met me at the door upon arrival and made me feel welcome. Definitely would see this dealership again. John met me at the door upon arrival and made me feel welcome. Definitely would see this dealership again. More
Gerry was great! Very knowledgeable and his services was excellent. The Finance department was fast and freindly. I will be back again. Very knowledgeable and his services was excellent. The Finance department was fast and freindly. I will be back again. More
Seemingly dishonest and terrible customer experience on a used car. I agreed to a price in advance with the sales person via text who said they checked with their manager and we had a deal. I traveled two ho used car. I agreed to a price in advance with the sales person via text who said they checked with their manager and we had a deal. I traveled two hours to come in and they tried to charge me significantly more even though I showed them the text message in writing. In the end, after about an hour and talking to 4 different people telling me "there's nothing we can do", they grudgingly agreed to sell me the car for the amount they had agreed to before I came in. It was not pleasant. I then received two calls and a text from the people at Victory asking me to update my google review, so be aware that reviews may not reflect real experiences very well. I also got an email with an "Example Survey" suggesting that I give them all 10's and "Completely Satisfied" on everything. More