
Victory Chrysler Dodge Jeep RAM Merrillville
Merrillville, IN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great customer service. The work was explained clearly to me and I was told what need to be done. The work was explained clearly to me and I was told what need to be done. More
Not happy with service very poor communication at the dealership even with management. Would not recommend dealership even with management. Would not recommend More
I buy vehicles for my company, and I've worked with Ethan Wilson for a couple years now. He's easy to work with, super responsive, and very knowledgeable. I also really like working with Mike Shelton in Sa Wilson for a couple years now. He's easy to work with, super responsive, and very knowledgeable. I also really like working with Mike Shelton in Sales and Stephen Millen in the Service Department. More
The transmission fluid take me all day after first change i find out transmission fluid leaking and must return and spend another 3 hours waiting it's unprofessional they cost me over $400 i expected better i find out transmission fluid leaking and must return and spend another 3 hours waiting it's unprofessional they cost me over $400 i expected better service because of price most other mechanic charged half price i am disappointed this time. More
The staff were very supportive and helpful. The purchase was very easy to make. I look forward to working with victory. The purchase was very easy to make. I look forward to working with victory. More
Emmanuel Obiefuna Was my salesman and honestly I am so glad we crossed paths. Very knowledgeable and a servant at heart. I came in looking for a truck as mine had driven its last mile. He greeted me at th glad we crossed paths. Very knowledgeable and a servant at heart. I came in looking for a truck as mine had driven its last mile. He greeted me at the door with a smile and I explained my situation and my need. He walked me to his desks as I had told him I had seen a few on the Bosak site that I was interested in. I told him the price range I was looking for and after I selected which truck I was most interested in he then guided me through the process and with about 10 minutes the deal was approved. He went above and beyond as the truck I was buying was located at another Bosak dealer. He then took the time to drive me to the other dealer to pick up my new truck. The entire process was stress free and very timely. I would highly recommend him to anyone. This was my fifth vehicle I have purchased from Bosak and I will be going to Bosak for all my future vehicles needs. More
We had a great experience at Bosak. Tim McCormick was great. He was very helpful. Answered all our questions and was knowledgeable, kind and gracious in how he did his job. When I reque Tim McCormick was great. He was very helpful. Answered all our questions and was knowledgeable, kind and gracious in how he did his job. When I requested a test drive, Tim reached out to me and we setup an appointment. When I got there he was ready for us with that very vehicle I was asking about in front of the dealership. My girlfriend and I were really glad Tim was the one who reached out to us first. Buying a car can be a tedious task a lot of the times. Tim made sure that our experience was anything but that. More
The customer service was terrible. The prices were outrageous and they wanted to charge me 180 dollars for a diagnosis of rear brake replacement. I asked to speak with a manager. They The prices were outrageous and they wanted to charge me 180 dollars for a diagnosis of rear brake replacement. I asked to speak with a manager. They said manager was NOT in office. I went to pick my car up, and the manager was sitting in his office. Very disrespectful. More
Horrible service manager! ! If you want an accurate review of Bosak Jeep in Merreville’s service department, look at Yelp & Better Business Bureau! They’re not even BBB accred ! If you want an accurate review of Bosak Jeep in Merreville’s service department, look at Yelp & Better Business Bureau! They’re not even BBB accredited! Terrible customer service! They deserve negative zeros! More