Victory Chrysler Dodge Jeep Ram of Ottawa
Ottawa, KS
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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We will definitely come back to this dealership. They were all very easy to deal with and very polite. They were all very easy to deal with and very polite. More
They took care of the issues with my Ram 1500 very quickly. Always friendly and professional. I feel they really care. quickly. Always friendly and professional. I feel they really care. More
I have been waiting for three weeks to have some warranty work done that they told me it would take 24 to 48 hours to approve and then they would order parts. I have never been to any mechanic that took this work done that they told me it would take 24 to 48 hours to approve and then they would order parts. I have never been to any mechanic that took this long to have parts come in. Most have them the same day and I’m still waiting. I was also planning to have rear brake work done at the same time that is a critical need and is now being put off for much longer than safety would suggest. I have left multiple messages and spoken to multiple employees and continue to be put off. It is difficult to rate the service because it has still not even begun. More
Appreciate Payton and his helpfulness. Thanks for taking care of an issue on short notice. Thanks for taking care of an issue on short notice. More
Treated me with respect and explained what needed to be done and what the cost would be. done and what the cost would be. More
The work was good quality from what I can tell but I was frustrated that I was not told I would owe anything above my deductible until after I arrived to pickup my truck. I feel like I should have been told frustrated that I was not told I would owe anything above my deductible until after I arrived to pickup my truck. I feel like I should have been told prior to the work being done or at least during the process and most importantly before I headed to pick it up after my truck had been there for weeks. More
I traded for a 2022 Ram 3500, but it was a lemon! Free 3 months of multiple repairs and trips to the dealer we agreed to a different trade. The provided me with a new truck. I do appreciate the manag Free 3 months of multiple repairs and trips to the dealer we agreed to a different trade. The provided me with a new truck. I do appreciate the manager's help to get through this unfortunate situation. More
In the beginning of August my jeep was taken in for the evap light and check engine light. It was Nov 1st before it was fixed. But the 'fix' wasn't what we were told it would be and my park sense no longer evap light and check engine light. It was Nov 1st before it was fixed. But the 'fix' wasn't what we were told it would be and my park sense no longer works. I was told the wiring harness would be replaced. The harness wasn't replaced but two new wires were ran to the front instead. I've called multiple times about the park sense not working since the 'fix' and they have not scheduled anything to repair it since they are 'waiting on insurance' for two other issues. The park sense should be unrelated since it worked perfectly fine till their 'fix,' and should have been immediately resolved instead of waiting on insurance for the other issues. More



