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Victory Chrysler Dodge Jeep Ram of Ottawa - Service Center

Ottawa, KS

4.7
37 Reviews

37 Reviews of Victory Chrysler Dodge Jeep Ram of Ottawa - Service Center

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August 09, 2025

I dropped my vehicle off on April 15th (I was scheduled for the 16th). The did not get back to my until May 5th when the finally looked at my vehicle to tell me what was wrong with it. On June 10th I was t More

by macmccartney15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Moutray
2.0
This rating includes all reviews, with more weight given to recent reviews.
Payton Erhart
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2025 -

Victory Chrysler Dodge Jeep Ram of Ottawa responded

I am sorry to hear that we do not meet your expectations. This is not the type of service we pride ourselves on. Please reach out to our service manager Mike Moutray Jr, so we can resolve any issues.

August 09, 2025

The service department is courteous and dependable, if there’s a problem the service manager is quick to respond and make sure the customer is satisfied! I’ve been very impressed with Mike and his staff a More

by wcook0227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kallan LaForge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Moutray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Lauck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payton Erhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
MJ Jamison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2025 -

Victory Chrysler Dodge Jeep Ram of Ottawa responded

Glad you are happy with our service team! We appreciate all the referrals and continued business. We are happy to serve you with all your vehicle needs!

August 09, 2025

Only reason I do business with victory is, because of Mike. Mike’s customer service is top notch! Wish they had more people at Victory like him. Tried to do other business with them, but it’s honestly a More

by kevcarr11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Moutray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payton Erhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex, in the shop.
Aug 10, 2025 -

Victory Chrysler Dodge Jeep Ram of Ottawa responded

Thank you for the kind words. I would like to hear more of the other area we are falling short. Please reach out to our team at (785)242-5600

July 07, 2022

Crooks needed 2 gal 05 40 engine oil charged me 50$ a gallon and no that’s not the going price 27$ at orschelns More

by kreece333
Recommend Dealer
No
Employees Worked With
Who cares
Jul 08, 2022 -

Victory Chrysler Dodge Jeep Ram of Ottawa responded

Hello, we appreciate you taking the time to leave us this feedback. Please reach out to Matt Yates (myates@victorykc.com) when you can so we can address this situation directly. Thank you and have a great day.

July 24, 2021

I called Mike, asked if I could get a car to get my wife out of hospital. He was our only hope. He said he would make a way. He did! I got back same day and he didn't even charge me! Who does that? More

by psalms23jesuslord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kallan LaForge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
May 03, 2021

This dealership is awesome they always are very attentive and very friendly. Andy the service sales person is very attentive very friendly and very knowledgeable. And the service manager is also very attenti More

by donnadelude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
March 26, 2021

Victory Ottawa recently exceeded my expectations with their commitment to service and customer satisfaction. My daughter, who is currently attending KU, needed an oil leak repair on her 2015 Jeep. Andy, More

by David Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy, Kallan
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